ori and the blind forest DE downloading problem

Icedraindrop979 · Jun 23, 2019

Hey im having trouble, during the E3 sale last week (actually a couple hours before it ended) i bought GTA 5, Hollow knight Voidheart Edition, And ori and the blind forest DE all of them downloaded like normal (i played gta last few days so didnt open
others yet) but today i tried opening Ori and it said "you need to install the game or app for this" i clicked search. it took me to the store but it didn't say install anywhere it said buy 19.99 (i bought it for $10 during the sale which is over and im not
buying it again) i went out and looked at my games and now i have ori normal edition which will start but i paid for the DE so does any one know what happened i restarted multiple times and i tried calling support but it just told me about the website. Also
i checked hollow knight and its also fine

:)

Julian_

I tried but in the store I do not find the update

But you do own the base game (should be this one: https://www.microsoft.com/p/ori-and-the-blind-forest-de/c0mcc9r22kbj )? If so, try to see if you can upgrade via the
store page of the Definitive Edition instead: https://www.microsoft.com/p/ori-and-the-blind-forest-definitive-edition/bw85kqb8q31m?activetab=pivot...

Jo Mari GianGuintu

If you have the base game Ori and the Blind Forest but wants to upgrade to the Definitive Edition, you can get a discounted price. Feel free to check this link out on how to do it:

support.xbox.com/.../ori-blind-forest-de-xbox-one-upgrade-offer

ArMeyk

I tried but in the store I do not find the update

But you do own the base game (should be this one: https://www.microsoft.com/p/ori-and-the-blind-forest-de/c0mcc9r22kbj )? If so, try to see if you can upgrade via the
store page of the Definitive Edition instead: https://www.microsoft.com/p/ori-and-the-blind-forest-definitive-edition/bw85kqb8q31m?activetab=pivot...

I'm looking for the owner if I'm not mistaken, I downloaded it via code, but on the page I get a discount for gold members, could that be? anyway if I buy it from me as a new game or overwrite the old one?

XBF Nestor S

Hey Jlane!

We found some useful information regarding
the definitive edition of Ori and the Blind Forest. If you don’t see Ori and the Blind Forest installed or available to install, you don’t own it. Someone else using your console and a different account may have purchased it or redeemed the code to
download it digitally. Check to see if that account is able to purchase the Definitive Edition at the discounted price. Make sure the correct account is signed in and let us know if we can further assist in this or any other inquiry!!

Icedraindrop979

its installing now will notify you again if it doesnt work thank you very much even more so if this works

ori and the blind forest DE downloading problem