Organizer of Family email no longer exists, yet it says I still need parent permission

Discus and support Organizer of Family email no longer exists, yet it says I still need parent permission in XBoX Accessibility to solve the problem; I set my account up to microsoft family so i could do something then i removed the organizer (me) before i removed a member (me). I also cannot switch... Discussion in 'XBoX Accessibility' started by ImFine_222, Jun 30, 2022.

  1. ImFine_222
    ImFine_222 Guest

    Organizer of Family email no longer exists, yet it says I still need parent permission


    I set my account up to microsoft family so i could do something then i removed the organizer (me) before i removed a member (me). I also cannot switch my account age for some reason.

    :)
     
    ImFine_222, Jun 30, 2022
    #1
  2. Albert X Win User

    Organizer of Family email no longer exists, yet it says I still need parent permission

    For this issue you need to reach out to support: please contact support on the following link via chat or by requesting a call back: https://support.xbox.com/
  3. Francia J. Win User

    Organizer of Family email no longer exists, yet it says I still need parent permission

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    If you're still a minor you will be needing to ask an adult or your parent to add you as a member of their family group via https://account.microsoft.com/family and they will be needing to manage it for you.

    You will not be able to manage your birthdate if you're a minor.
  4. nialldowney Win User

    trouble signing into Xbox since new terms of use

    if your parental email no longer exists you will need to contact xbox customer support and tell them about this. They will probably need to speak to your parent. They will gather some info and escalate this for you. If it definitely no longer exists then
    they will create a new parental email for you.

    Please go to login.live.com first and select cant access your account. When you enter the email above the characters box it will tell you if the email is a valid Microsoft account email or not. if it is not valid there then support will help you. It is still
    valid you will need to try to reset the password as xbox support will not be able to change the parental email if it is still valid.
  5. O J Sangster Win User

    new terms and conditions acceptance

    i know this now however it still does not work because my the parental email account is no longer in existence
  6. lIgHhtS 0uT Win User

    Can't look at my account ifo

    the problem is that it says that my "parent email" password is incorrect. Yet the email that is "attached" is in fact not the email address at all. and when i try to log in with the email you guys says was the parent email it says does not exist with microsoft
    account. i spend 4 hours on the phone with support.
Thema:

Organizer of Family email no longer exists, yet it says I still need parent permission

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