Ordering Gold error code PUR3001

Discus and support Ordering Gold error code PUR3001 in XBoX on Consoles to solve the problem; When I try to purchase Gold on the site, it says that my settings don't allow purchases. I have a child account, but my parent account is set so I can... Discussion in 'XBoX on Consoles' started by VikingFanJP, Nov 27, 2015.

  1. VikingFanJP
    VikingFanJP Guest

    Ordering Gold error code PUR3001


    When I try to purchase Gold on the site, it says that my settings don't allow purchases. I have a child account, but my parent account is set so I can purchase content. It did say that the changes to the parent account may take up to four hours, but I changed
    the settings 8 hours ago. What is going on?

    :)
     
    VikingFanJP, Nov 27, 2015
    #1
  2. TankBOC1
    TankBOC1 Guest
    PUR3001 error code

    Iv had this problem since the end of June and still is't fixed. Iv called customer support many times and they keep me updated for awhile, but has stopped. So im just wondering when this is going to be fixed because it is really annoying having to use another
    account to buy things for my account.
     
    TankBOC1, Nov 27, 2015
    #2
  3. atvarushk
    atvarushk Guest
    PUR3001 error code.

    Hey up guys! I'm having a problem that i can't solve. Bought an Xbox one today and already something is not right. First thing i did was i downloaded Tomb Raider as it's for free for Gold members. No problems there, Installed it and played it for a few hours.
    Next thing i wanna do is buy a new game on Xbox one Game marketplace but it won't let me.

    ''Your settings are blocking purchases of free or paid content. If you still want to buy this, first change your settings to allow purchases. Parents will have to change this setting for children''. - What is this? On Xbox 360 there was
    no such problem as i was buying game digitally all the time. Checked them settings - it is already set to anything, so there shouldn't be any restrictions.

    Please help.
     
    atvarushk, Nov 27, 2015
    #3
  4. onyxishere Win User

    Error code PUR3001

  5. StefanNeubauer Win User

    PUR3001 error code

    if you already followed all provided steps given by xbox Support without success, they should internally check your Profile.

    on the boards no one can tell you about what is done on your profile, you have to stick to xbox Support directly.
  6. pmar65-C2B3A91D-A201 Win User

    error code PUR3001-settings wont allow purchases

    i am having the same problem with my son's account. i've adjusted privacy settings but I"m still having this PUR3001 error
  7. VitriolicShark Win User

    Download and purchasing

    Pur3001 thats what i keep getting
  8. Mister Beep Win User

    Xbox Purchase Error PUR3001

    Hey sirjosh10!

    Sorry to hear about the issue! Since this is an older thread, please post a new thread detailing the issue you are experiencing. That way the community can provide support tailored to you! :)

    Thanks!
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Ordering Gold error code PUR3001

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