Order still pending 1 week later

Discus and support Order still pending 1 week later in XBoX Sales and Promo to solve the problem; Hi, I placed 2 separate orders from the Design Lab for a couple of xbox controllers a week ago. The first order has shipped and is on its way. The... Discussion in 'XBoX Sales and Promo' started by Ainhares, Dec 17, 2019.

  1. Ainhares
    Ainhares Guest

    Order still pending 1 week later


    Hi,

    I placed 2 separate orders from the Design Lab for a couple of xbox controllers a week ago. The first order has shipped and is on its way.

    The 2nd order (which I actually placed earlier in the day before the other ons) is still showing up as pending. The original delivery date was shown as Dec 21st, but I’m now concerned about it arriving in time. I have received no status updates regarding
    this order, however the money was taken out of my account the day that I placed the order.

    Is it normal for an item to remain “pending” for a week?

    :)
     
    Ainhares, Dec 17, 2019
    #1
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Order still pending 1 week later