Order Status Not Updating ( Even after console has been delivered to the lab)

Discus and support Order Status Not Updating ( Even after console has been delivered to the lab) in XBoX on Consoles to solve the problem; I shipped out my console on the 24th of October using Fedex and according to the Tracking ID, it says that the console was delivered to the lab on 27th... Discussion in 'XBoX on Consoles' started by AM_1618, Nov 2, 2020.

  1. AM_1618
    AM_1618 Guest

    Order Status Not Updating ( Even after console has been delivered to the lab)


    I shipped out my console on the 24th of October using Fedex and according to the Tracking ID, it says that the console was delivered to the lab on 27th October 2020. I also have the name of the person who signed to take the delivery. Since then I have no
    clue as to what is happening as the order status on the device support page has not been updated ( i.e its showing the date of order creation and that my order will be cancelled within 30 days). I am worried since this is my first time using Microsoft Service.
    Would appreciate if someone could elaborate how much time it would take for atleast the order status to be updated.

    Thanks in advance

    :)
     
    AM_1618, Nov 2, 2020
    #1
  2. MLamb3 Win User

    Repair status hasn't updated. Courier says delivered to the repair centre.

    Have you had any further feedback ? I have sent (24/06) my Elite 2 off for repair and UPS says its been delivered (29/06), but it has not been updated on the Order status.
  3. M4RV 71 Win User

    Borderlands 2 - £17.99

    [quote user="Naffry"]

    Anyone know how I can check the order status without my order number? or a way of retrieving the number after deleting the email. If not, has anyone checked the status of their order that used this offer?

    [/quote]

    Look at your email dated 3rd Aug and it will have your order number on there. Mine says that its been delivered but this is standard for Argos and means that it has been delivered to Royal Mail for onward delivery to the recipient.



    The original HUKD thread is here and it is still being posted in so this would also be a good place to look for anymore updates



    http://www.hotukdeals.com/deals/bor...re-order-17-99-argos-1279845?page=17#comments
  4. Geddyme Win User

    Breezehome Alchemy Lab

    I think wimby has encountered the glitch the OP mentions, where an Alchemy lab is purchased for Breezehome, however upon returning there she discovers the steward has pocketed her cash and no Alchemy lab has been delivered and the satchel resides on the
    lab table, if I recall.
  5. Arun96 Win User

    Repair Order status not updating

    HI, I'm good thanks, its just a getting a bit of a long time now without a controller almost 2 weeks since I have sent it off and still nothing not even an update on the order stage.
    Did this get resolved?.. I'm having a similar issue where it has been delivered to the Repair centre via UPS tracker but Microsoft have not updated my order status yet.
  6. Smwutches Win User

    Pending order

    Before you check out with design lab it actually states this in the cart:

    Due to the customized nature of Xbox Design Lab, you cannot cancel or modify your order once it is placed. Your Xbox Design Lab order will deliver in 2 to 3 weeks.
    You will be charged immediately, and the order cannot be returned or refunded.
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Order Status Not Updating ( Even after console has been delivered to the lab)

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