Order not listed in "check status of an order".

Discus and support Order not listed in "check status of an order". in XBoX on Consoles to solve the problem; My headset recently stopped working and I sent it back as it was still under warranty. i have received a headset a few days ago but no headset adaptor... Discussion in 'XBoX on Consoles' started by TheJ0kerDude, Nov 29, 2015.

  1. TheJ0kerDude
    TheJ0kerDude Guest

    Order not listed in "check status of an order".


    My headset recently stopped working and I sent it back as it was still under warranty. i have received a headset a few days ago but no headset adaptor was included, so i can not use my headset yet. i then talked to a support member and she said that she
    will have one sent right away. its been a week now and i know things can take awhile but when I look at "check the status of a service order" it does not appear. i then talked to another support member and he provided me with a tracking number, but i do not
    know where to enter it to check the status. any help will be much appreciated.

    :)
     
    TheJ0kerDude, Nov 29, 2015
    #1
  2. GruntySoft
    GruntySoft Guest
    Missing Ebony Flintlock skin

    It's on the Order History page, but when I try to redeem the code, it says that it's already redeemed, which I DID NOT DO. What's going on???
     
    GruntySoft, Nov 29, 2015
    #2
  3. GruntySoft
    GruntySoft Guest
    Missing Ebony Flintlock skin

    It updated in game now. I got it. Thanks!
     
    GruntySoft, Nov 29, 2015
    #3
  4. Skeeter Quill
    Skeeter Quill Guest

    Order not listed in "check status of an order".

    Hi buddy,

    Microsoft usually use UPS for their deliveries. You could try entering the tracking number they gave you on the UPS website.
     
    Skeeter Quill, Nov 29, 2015
    #4
  5. Skeeter Quill Win User

    Order not listed in "check status of an order".

    Hi buddy,

    Microsoft usually use UPS for their deliveries. You could try entering the tracking number they gave you on the UPS website.
  6. dempup Win User

    Pending order

    If you bought a physical item from the Microsoft Store and we're shipping it to you, you can track the progress of your order online.

    1. Sign in to your Order history with your Microsoft account. If you’re having issues signing in to your Microsoft account, go to Microsoft
      account help      .
    2. Locate the order you want to track.
    3. Check for the status of your order on the same line. You should see In Progress, Pending, Completed, or Shipped as your status. If your status
      is Shipped, check for a Track Shipping link below the status. If you don't see any status and the purchase is recent, check back later to see the progress of your order.

  7. Naffry Win User

    Borderlands 2 - £17.99

    Anyone know how I can check the order status without my order number? or a way of retrieving the number after deleting the email. If not, has anyone checked the status of their order that used this offer?
  8. WattyNuela Win User

    Why don’t I have the option to go back to the games I brought

    Hello Mariah
    Please check if you're able to see the games in your Microsoft account order history with the status “completed”
    https://account.microsoft.com/billing/orders

    If maybe you're not able to see the game listed there, make sure to change the filter “ordered within” to “all available”, and if you have more than one email address check the order history on each one.
  9. Mister Cizl Win User

    Pre-Order and Mixer Promotion rewards

    Hey NemeanLion85! Double check your order history and see if the DLC is listed. Additionally, do you see your purchase of Sea of Thieves on that page listed as a pre-order? You may
    not see it in game quite yet but Rare is working to resolve that as soon as possible. For more information keep an eye on their Launch Status Update. Post back and let us
    know!
Thema:

Order not listed in "check status of an order".

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