order new elite controller sticks

nuclearrival · Feb 24, 2017

where can i order new elite controller thumbsticks ?

my dog ate one of my sticks and i am not able to register my elite controller seperatly, so i cannot order replacement parts for it...

they seem pretty hard to find in europe and i really prefer original parts.

( the elite controller was not a bundle controller, so i cannot select console warranty )

thanks

:)

Arc Soul · Feb 24, 2017

Xbox Elite Controller Joysticks

I need to order replacement sticks for my Elite controller (I have recently gotten a new kitten that is very much in her I like to chew on everything phase). My issue is that I only like 1 of the 3 joysticks for the elite controller. The 2 that stick way
up above the controller are just ridiculous and I don't use them at all. I went into the service section to get new sticks and the only option is the 20 dollar set of 3 and I really do not want the other 2 sticks. Is there any way to get 3 of the smaller one
or just get one of the smaller one?

BobHun87 · Feb 24, 2017

Xbox Elite Controller thumbstick drift

same.

my 1st elite: crash gumi grips. send back to service, but i buy a new one for this 2 week. Try this new: right stick drift to right...

ok, my 1st elite came back, try this. left stick drift to right (fresh new controller from ms service)

ok i sent back this 2 broken Elites.

1-2 week done, get 2 new fresh Elites... tested... both new Elite's (my 3rd and 4th) left sticks drift to right...

my last 5 Elites broken, 3 fresh from Xbox Support. Thats a big joke.

Miss Bijoux · Feb 27, 2017

Hey there!

In order to register accessories (ie controllers) on the
Device Support page, you need to have your console registered first. So go ahead and register your console (even though it's not the issue currently), and then you should be able to register your Elite controller as an accessory. At that point, you should
be able to order parts from that page as well.

Let us know if that helps or if you still have issues.

nuclearrival · Feb 28, 2017

Hey there!

In order to register accessories (ie controllers) on the
Device Support page, you need to have your console registered first. So go ahead and register your console (even though it's not the issue currently), and then you should be able to register your Elite controller as an accessory. At that point, you should
be able to order parts from that page as well.

Let us know if that helps or if you still have issues.
Click to expand...

thank you for the reply

i have 5 registered xbox one consoles, but the elite controller was bought seperate, not bundleled with an xbox one.

it will not accept the serial number from the elite controller...

Mister Mascot · Oct 31, 2018

Hey there!

In order to register accessories (ie controllers) on the
Device Support page, you need to have your console registered first. So go ahead and register your console (even though it's not the issue currently), and then you should be able to register your Elite controller as an accessory. At that point, you should
be able to order parts from that page as well.

Let us know if that helps or if you still have issues.

thank you for the reply

i have 5 registered xbox one consoles, but the elite controller was bought seperate, not bundleled with an xbox one.

it will not accept the serial number from the elite controller...
Click to expand...

If you've already registered a console and unable to order replacement parts for the controller, please reach out to our chat or phone teams. They'll be able to assist with this as well. You can contact Official Xbox Support through either the live chat
option (if available) or phone team
HERE.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Mascot

Hey there!

In order to register accessories (ie controllers) on the
Device Support page, you need to have your console registered first. So go ahead and register your console (even though it's not the issue currently), and then you should be able to register your Elite controller as an accessory. At that point, you should
be able to order parts from that page as well.

Let us know if that helps or if you still have issues.

thank you for the reply

i have 5 registered xbox one consoles, but the elite controller was bought seperate, not bundleled with an xbox one.

it will not accept the serial number from the elite controller...

If you've already registered a console and unable to order replacement parts for the controller, please reach out to our chat or phone teams. They'll be able to assist with this as well. You can contact Official Xbox Support through either the live chat
option (if available) or phone team
HERE.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Miss Bijoux

Hey there!

In order to register accessories (ie controllers) on the
Device Support page, you need to have your console registered first. So go ahead and register your console (even though it's not the issue currently), and then you should be able to register your Elite controller as an accessory. At that point, you should
be able to order parts from that page as well.

Let us know if that helps or if you still have issues.

nuclearrival

Hey there!

In order to register accessories (ie controllers) on the
Device Support page, you need to have your console registered first. So go ahead and register your console (even though it's not the issue currently), and then you should be able to register your Elite controller as an accessory. At that point, you should
be able to order parts from that page as well.

Let us know if that helps or if you still have issues.

thank you for the reply

i have 5 registered xbox one consoles, but the elite controller was bought seperate, not bundleled with an xbox one.

it will not accept the serial number from the elite controller...

BobHun87

same.

my 1st elite: crash gumi grips. send back to service, but i buy a new one for this 2 week. Try this new: right stick drift to right...

ok, my 1st elite came back, try this. left stick drift to right (fresh new controller from ms service)

ok i sent back this 2 broken Elites.

1-2 week done, get 2 new fresh Elites... tested... both new Elite's (my 3rd and 4th) left sticks drift to right...

my last 5 Elites broken, 3 fresh from Xbox Support. Thats a big joke.

WUIJIBOBO

I have two original elite controllers and one pf the new elite 2 controllers that I got my son for Christmas. They all have drift issues with the left sticks. I hd thought it would be addressed with the new version, but I guess not. Please help
make this right.

Unfortunately, stick drift seems all too common in this current generation on Xbox, on PS4, and even on Switch. I wonder if it's because so many games use the sticks at buttons as well, which is leading to extra pressure being exerted? I've lost many controllers
to stick drift, and looking at the forums and reddit, a lot of people are complaining about stick drift issues from day one with the Elite series 2. Fingers crossed that Xbox can address the issue for everybody affected by it.

order new elite controller sticks