Order issue

Discus and support Order issue in XBoX on Consoles to solve the problem; I ordered the carbon black battery charger for new Xbox series X controller, received an email I would receive today (2Nd November) money has been... Discussion in 'XBoX on Consoles' started by TheBradWhistle, Nov 3, 2020.

  1. TheBradWhistle
    TheBradWhistle Guest

    Order issue


    I ordered the carbon black battery charger for new Xbox series X controller, received an email I would receive today (2Nd November) money has been taken out of my account but I have no tracking details and it has not yet been delivered, just wondered what
    my next steps should be?

    :)
     
    TheBradWhistle, Nov 3, 2020
    #1
  2. XBF Lance J Win User

    Pre-order issues

    Hey Michael,

    Sorry to hear about your pre-order, we want to get you on that Prestige and Blackout grind ASAP. We encourage you to visit our
    Xbox Support site in order to setup a call or live chat with one of our representatives.
  3. DieHard101xx Win User

    Pre order issue

    Thank you problem solved 😊
  4. shaggytarumbar Win User

    Issues with a repair order

    Maneged to get through last friday. Same problem same ish time. Guy on the phone said they have my controller and that it should be gettong fixed today. Not the case. Tge problem is the we have your device and its fixed are tge same dot ffs. Now today i
    wanted a call back thing at first it gave me the option but it didn't work now (20 mins later) it doesnt even give the request call back option. This whole thing could be avoided if they just put expected delays of up to (enter number here) on that delays
    page thing this is sooo frustrating i just want my controller back
  5. iareBRENDEN Win User

    Pre order issue

    If you've already been charged you probably will need to request a refund. It's odd they charged you though, must have just been some glitch in the system.
  6. JosefLBohorquez Win User

    Xbox Order Issue

    Let's wait for the best Andrew!
    Hopefully the order is going to be cancelled soon
Thema:

Order issue

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