Order History missing

Discus and support Order History missing in XBoX Accessibility to solve the problem; My order history from before 2014 is now completely missing which is causing issues with purchased games, and not being able to prove ownership. Can... Discussion in 'XBoX Accessibility' started by An Endless Sea, Dec 28, 2021.

  1. An Endless Sea
    An Endless Sea Guest

    Order History missing


    My order history from before 2014 is now completely missing which is causing issues with purchased games, and not being able to prove ownership.

    Can anyone explain why this was done and if it is possible to get it back?

    Thank you

    :)
     
    An Endless Sea, Dec 28, 2021
    #1
  2. Smwutches Win User

    Order History missing

    After Microsoft transitioned from using Microsoft points to currency, they removed that from order history. There's no way to get it back.
  3. Radne---01 Win User

    Unauthorised Payment

    Thanks for helping. Yeah, have checked the specific transaction that is missing from the order history.
  4. JustAnotherJay Win User

    Didn't receive mixpot

  5. Puppy Fujo Win User

    Sea of Thieves missing from my library

    Check your order history at the link below to ensure that you were indeed charged for it. Maybe the order couldnt be completed for some reason and you missed the email. Let us know if you were charged.

    Order History
  6. Michelle Helstern Win User

    I purchased the pre-order of Wo Long: Fallen Dynasty Digital Deluxe Edition. In my xbox games/store account it shows that I own the regular edition, not the deluxe. Is there any way to fix this?

    Thank you for the quick reply. I found my order history in my Xbox settings and found my missing deluxe edition items there.
Thema:

Order History missing

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