Order confirmation wasn't sent

Discus and support Order confirmation wasn't sent in XBoX on Consoles to solve the problem; Hello, I bought Elite Series 2 controller in MS store, but I don't have any email order confirmation and my order stay in same place in the shipping... Discussion in 'XBoX on Consoles' started by Nataniel Sypko, Jan 14, 2024.

  1. Nataniel Sypko
    Nataniel Sypko Guest

    Order confirmation wasn't sent


    Hello, I bought Elite Series 2 controller in MS store, but I don't have any email order confirmation and my order stay in same place in the shipping process. Please help as quick as possible.

    :)
     
    Nataniel Sypko, Jan 14, 2024
    #1
  2. Darhyl Amizola Win User

    Order confirmation wasn't sent

    I appreciate the response.

    Try to contact them again at a later time. This is the only option to make sure you will be updated with your purchased Xbox Elite Series 2 controller shipping order.

    Best Regards,
    Darhyl
  3. Nataniel Sypko Win User

    Order confirmation wasn't sent

    I called the right number, but robot says, that all servers are turned off.
  4. Darhyl Amizola Win User

    Order confirmation wasn't sent

    Hi Nataniel! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Xbox controller purchase in the Microsoft Store.

    In this case, I highly recommend you reach out to Microsoft Store and Sales Support for further assistance as they have the tools and resources to properly investigate this and provide you with the necessary information on your transaction:

    https://support.microsoft.com/en-us...-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  5. TarmacTrauma Win User

    Need to verify my eligibility

    You may also want to check the date the email was sent out, some people are reporting that the confirmation email says the purchase was on the 5th when the confirmation email was sent on the 4rth, proving it was a pre-order.
  6. ash2k83 Win User

    Xbox One Pre-orders and Fifa14

    I ordered mine from GAME and they automatically sent me an email to confirm and when I logged in to check my order says day one with FREE FIFA.
Thema:

Order confirmation wasn't sent

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