Order completed but the game doesn't show up as bought anywhere else

Discus and support Order completed but the game doesn't show up as bought anywhere else in XBoX Games and Apps to solve the problem; Hi! I bought few hours ago a game directly from Xbox Store and it went thru installation but I had an error on opening. So I wanted to reinstall. After... Discussion in 'XBoX Games and Apps' started by SebiDragu, Apr 12, 2021.

  1. SebiDragu
    SebiDragu Guest

    Order completed but the game doesn't show up as bought anywhere else


    Hi! I bought few hours ago a game directly from Xbox Store and it went thru installation but I had an error on opening. So I wanted to reinstall. After I deleted the game the store seems to not identify the game as owned. It tells me to buy it. I restarted the console several times, I've been refreshing Apps and games section. What can I do? Thanks in advance!

    :)
     
    SebiDragu, Apr 12, 2021
    #1
  2. XBF Mohammed C Win User

    Order completed but the game doesn't show up as bought anywhere else

    Hello SebiDragu, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps here:

    After each step try to see if the issue is fixed!

    First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

    Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. BROTHER N3R0 Win User

    I didn't receive my NBA 2k17 code

    I checked the link and it shows in my order history as complete, but nothing shows in the digital content section. Is there anywhere else the code could be?
  4. Poofius Win User

    ZUNE

    It will show up in your quick play list on the dashboard but not anywhere else. There is also no cheevos or percent complete associated with it.
  5. Photonimus Win User

    Microsoft Points transition

    As of this time, it doesn't show a balance anywhere else.
  6. badboyboogy Win User

    China Rising not loading

    I'm an Xbone BF4 premium member. I've installed the China Rising expansion pack but it doesn't show up in 'My games and apps' or anywhere else on my console.

    Pls Help!!!
Thema:

Order completed but the game doesn't show up as bought anywhere else

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