Order - 5529169413 - atrocious, horrible, absolutely disappointing, HORRIBLE experience...

Discus and support Order - 5529169413 - atrocious, horrible, absolutely disappointing, HORRIBLE experience... in XBoX Sales and Promo to solve the problem; An order on May 12th, the status says "pending." I've called Microsoft customer service June 4th and also today June 5th. NOTHING WAS DONE, status... Discussion in 'XBoX Sales and Promo' started by UtilityApollo93, Jun 5, 2020.

  1. UtilityApollo93
    UtilityApollo93 Guest

    Order - 5529169413 - atrocious, horrible, absolutely disappointing, HORRIBLE experience...


    An order on May 12th, the status says "pending."

    I've called Microsoft customer service June 4th and also today June 5th.

    NOTHING WAS DONE, status still says "pending," where you (Microsoft) has my funds and I've yet to see the merchandise that my son purchase.

    Microsoft's customer service done the following:"

    1. Your phone customer service is atrocious, nothing gets done, nothing but stonewalling customer.

    2. For a large company such as Microsoft, taking well over 25 days to fulfill an order for Xbox controller, pathetic.

    This whole experience has really disgusted me as a customer of Microsoft, can't believe this day and age where NOTHING gets done but stonewalling customers.

    L.H.

    :)
     
    UtilityApollo93, Jun 5, 2020
    #1
  2. XBF Brad A Win User

    Order - 5529169413 - atrocious, horrible, absolutely disappointing, HORRIBLE experience with Microsoft

    Hi Apollo,

    Thanks for reaching out to the forums. We understand you have an issue with an order. Unfortunately, orders are backlogged due to the global pandemic. Personally waited 45 days for my controller it said pending until it was shipped. I called the Microsoft
    store in May to get information on the order as it didn't say the ship date. That's when I was informed of the ship date and got 2 days after the ship date. Here is

    Microsoft store support     for more information and assistance.

    Hope this helps.

    Brad
  3. Mafivee Win User

    Halo 5 360

    Halo 5 for the 360? Horrible, absolutely horrible.
  4. TeHWALRUS911 Win User

    Horrible Experience

    Thank you for pointing me in the right direction good sir.
  5. matt1912-96D1F147-4A Win User

    Horrible Experience

    I recommend posting this in the feedback forum located in the link below. Completely agree but needs to be in the. Right place so the right people see it.

    forums.xbox.com/.../default.aspx
  6. MutantClient Win User

    Horrible Experience

    I am very upset as well I hope they fix this (Not That You Bribed Me To Say This Or Anything)
Thema:

Order - 5529169413 - atrocious, horrible, absolutely disappointing, HORRIBLE experience...

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