Options in my xbox privacy settings are missing

Discus and support Options in my xbox privacy settings are missing in XBoX on Windows to solve the problem; When i go to xbox settings, under privacy tab i can only see two options, as shown below. [img] I know that there should be more options available,... Discussion in 'XBoX on Windows' started by NickZaw, Feb 24, 2020.

  1. NickZaw
    NickZaw Guest

    Options in my xbox privacy settings are missing


    When i go to xbox settings, under privacy tab i can only see two options, as shown below.
    Options in my xbox privacy settings are missing [​IMG]


    I know that there should be more options available, when i created another microsoft account and checked the xbox privacy options there was indeed more options available. I don't want to use different account because i already bought games on this account
    and have made progress in games. These options are necessary because one of those specifies if i can be seen online and right now my friends can't see me.

    What do i have to do to access those options?

    :)
     
    NickZaw, Feb 24, 2020
    #1
  2. salvami5 Win User

    Options in my xbox privacy settings are missing

    Me too. Same issue. Microsoft Xbox Support contacted, but they were unable to solve the problem.

    It's a BUG and they don't know how to solve it. I spent three hours with them but no solution.

    Please, fix this bug.


    [​IMG]
  3. Helsius Win User

    Options in my xbox privacy settings are missing

    I was able to change the settings by using my brother in law's xbox by adding my account to it and the privacy settings showed up on the console. I can see the chat now in my game. Since I did that, the settings now show up on PC.

    So without a console to work around this blank settings issue, and not affected there as well, your screwed until this fiasco is fixed.
  4. niffum Win User

    Options in my xbox privacy settings are missing

    I have the same issue. I talked (phonecall) with a Microsoft support person yesterday who actually knew about the problem. Apparently it's some issue that has come up recently if you use PC only. He said they should have a fix soon. He also suggested that
    if you have the ability to log into an xbox one, you can change the settings there. He was incredibly helpful and took screenshots of our issues, plus other information to try to narrow down why this is happening.
  5. NickZaw Win User

    Options in my xbox privacy settings are missing

    In that case I'd recommend trying a different browser or device. Might be security settings or capabilities of the browser.
    Not true, other browsers don't change anything, and also if i log to a different account on the same browser the options are there, so the account itself has problems
  6. Wes D. Win User

    Options in my xbox privacy settings are missing

    For my buddy, he is missing all his options.
    [​IMG]
Thema:

Options in my xbox privacy settings are missing

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