Opted out of the preview program but still says I'm enrolled?

Are you currently in the Insider/Preview program, or have recently opted out of it?

If so, the Xbox is subject to factory resetting itself to new preview updates (if you're still in the program), or the latest public OS release (if you've opted out).

Support will never tell you to get non-authorized repairs which void warranty (even if you're out of it). Getting out of the preview program can be done by opening the preview app, and changing your enrollment to "opt-out".

If your warranty ran out you could of still scheduled a repair by Microsoft by contacting support or by filling out the form right here
devicesupport.microsoft.com

Are you and your console on Preview Program? Have you switched ring? or opt-out from the Preview program?

Because I'm in Preview Program and one time I had the same issue.

Another user, my old friend, same issue when opt-out from the preview program and console downgrade the firmware to a stable release from the beta.

It was a suggestion i did not say you had to opt out and i did provide a valid answer too your previous post " Can you direct me how to contact the preview program." and i did so please click the hyperlink to the preview program forums. i also did say you
can leave feedback if you are in the preview program by holding the Xbox button and you'll see the "Report a problem" option there.

And Smwutches is right you can Opt out of the program at any time and it could resolve the issue.You can do that and Opt back in at any time if you feel like it your console / account will still have access to the preview dashboard so you can re-opt back
in at any time.

Hey everyone!

As onyx62is stated above, if you are continuing to run into issues with the preview update, go ahead and make a post in the Preview Forums. Thanks in advance!