Opt out of Xbox Live Rewards forced migration to Microsoft Rewards

Discus and support Opt out of Xbox Live Rewards forced migration to Microsoft Rewards in XBoX Rewards & Social to solve the problem; I need to opt out of the Xbox Live Rewards conversion, the deadline was about 2.25 hrs ago. I forgot Xbox operates on UTC time not American time, it is... Discussion in 'XBoX Rewards & Social' started by -{starlight}-, Jun 15, 2018.

  1. Opt out of Xbox Live Rewards forced migration to Microsoft Rewards


    I need to opt out of the Xbox Live Rewards conversion, the deadline was about 2.25 hrs ago. I forgot Xbox operates on UTC time not American time, it is still 06/15 here. I do not want MyVIP Xbox Gems converted to Microsoft Rewards and would like both to
    remain separate balances so the MyVIP Gems can be deposited to my account later instead of converted. https://rewards.xbox.com/optout/ no longer works. I hope something can still be done =(

    :)
     
    -{starlight}-, Jun 15, 2018
    #1
  2. Opt out of Xbox Live Rewards forced migration to Microsoft Rewards

    ok I'll try that thx
     
    -{starlight}-, Jun 15, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Opt out of Xbox Live Rewards forced migration to Microsoft Rewards

    You would need to try posting in the Xbox Rewards Questions support forum to see if support can do anything about it.
     
    Smwutches, Jun 15, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Opt out of Xbox Live Rewards forced migration to Microsoft Rewards

    Hello DolphinChic03,

    Unfortunately, since you did not opt-out before the deadline, it is no longer possible to opt-out.
     
    XBLRewards8, Jun 18, 2018
    #4
  5. XBLRewards8 Win User

    Account issue

    Hello VHS DEATH FORCE,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  6. -{starlight}- Win User

    Opt out of Xbox Live Rewards forced migration to Microsoft Rewards

    You would need to try posting in the Xbox Rewards Questions support forum to see if support can do anything about it.
    ok I'll try that thx
  7. Smwutches Win User

    Opt out of Xbox Live Rewards forced migration to Microsoft Rewards

    You would need to try posting in the Xbox Rewards Questions support forum to see if support can do anything about it.
  8. XBLRewards8 Win User

    Opt out of Xbox Live Rewards forced migration to Microsoft Rewards

    Hello DolphinChic03,

    Unfortunately, since you did not opt-out before the deadline, it is no longer possible to opt-out.
  9. XBLRewards8 Win User

    Rewards # 2

    Hello brianone1,

    As mentioned in your previous post, your Xbox Live Rewards Account is an entirely separate entity from your Microsoft Account, and will not reflect migration changes, as migrating your Microsoft Account will not update your Rewards Account. The only way
    to solve this issue is to update your US Microsoft Account region to match your UK Rewards Account region. Since the Xbox Live Rewards program is ending in both regions, this is the only method of resolving this issue. The other method of opting out will not
    work in your regions. Opting out will close your Rewards Account, and schedule you for a deposit of any available Credit, as mentioned in the transition FAQ:

    If I opt-out of Xbox Live Rewards, what happens to my existing Rewards Credits?



    Once you opt-out, you will immediately stop earning Xbox Live Rewards Credits. Xbox Live Rewards members who choose to opt-out of the program rather than make the transition to Microsoft Rewards will not forfeit any pending Xbox Live Rewards Credits in
    their account. Instead, your remaining Rewards Credits and MyVIP Gems balance will be deposited into your Microsoft account in the form of your local currency. You will then have one (1) year to spend that currency on digital items from the Microsoft Store
    or any other successor store.



    If we are unable to make this final deposit to your Microsoft account for some reason and you have opted-out of the program, we will follow up with you directly to fulfill your undeposited credits. You can also reach out to us on our support
    forum
    .



    This may be a valid option for you, as the program is ending in both your regions. However, note that you will not be able to opt back in to this program. Since the Xbox Live Rewards program is ending in both the UK and US, we are no longer allowing
    registrations for those regions.
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Opt out of Xbox Live Rewards forced migration to Microsoft Rewards

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