Opening Xbox App signs me out of console I'm using and into home console

Discus and support Opening Xbox App signs me out of console I'm using and into home console in XBoX Games and Apps to solve the problem; Our family has two XB1's and two TV's in our living room. I usually play on my husband's "home" Xbox. I almost always use the app on my iPhone to... Discussion in 'XBoX Games and Apps' started by JennRal, Feb 6, 2017.

  1. JennRal
    JennRal Guest

    Opening Xbox App signs me out of console I'm using and into home console


    Our family has two XB1's and two TV's in our living room.

    I usually play on my husband's "home" Xbox. I almost always use the app on my iPhone to read and reply to messages. This weekend, anytime I opened my app to read or reply to a message, it would immediately sign me out of my husband's Xbox and sign me in
    on my home Xbox.

    This is a new issue, as we have been using this setup for over a year with no problems. Any ideas? I can't find a setting to correct this.

    Both of our XB1's are hard-wired, if that makes a difference.

    :)
     
    JennRal, Feb 6, 2017
    #1
  2. KALEEF
    KALEEF Guest
    What's is your ONE issue with your ONE console that you wish could Microsoft fix / improve ?

    Youtube app is rubbish compared to the 360 one, why the step backwards? Also when I am using the youtube app and watching a video if my son walks into the room it'll sign him into the xbox one but also cut out my video I was watching and sign me out of youtube
    and sign him into youtube?

    -

    That can't be right can it? Just because someone signs into the xbox one it should not just switch user on the app I am using unless I sign out, games I play don't do it?
     
    KALEEF, Feb 6, 2017
    #2
  3. MacTerr
    MacTerr Guest
    Xbox one home button not working, even after reset

    I'm experiencing the home button not opening the dashboard issue. Hard resetting or unplugging the console works temporarily, but after opening an app or game it craps out again. An actual permanent fix for this would much appreciated. As it is now my 360
    has more functionality.
     
    MacTerr, Feb 6, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Opening Xbox App signs me out of console I'm using and into home console

    Hey there JennRal.

    When you open up the Xbox App, are you purchasing our downloading any titles? If so, it may be signing into your Xbox One home console and downloading the content there, which is leading to you signing out from your husband's console.
     
    Mister Maka, Feb 7, 2017
    #4
  5. Mister Maka Win User

    Opening Xbox App signs me out of console I'm using and into home console

    Hey there JennRal.

    When you open up the Xbox App, are you purchasing our downloading any titles? If so, it may be signing into your Xbox One home console and downloading the content there, which is leading to you signing out from your husband's console.
  6. Tezzarrific Win User

    how to transfer a game bought on PC on parent profile to child?

    sign into his pc account, open xbox app and sign him out of it, sign in with your account, download game, sign yourself out of the xbox app and back in with your sons and then he can play it on his account. if for console then add your account to the console and make it home, then he can download the game from his profile on the console.
  7. Jesse E' Win User

    People using My Home Xbox are no longer recieving the Gold Benefits

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    If you still have switches, I'll suggest you perform a factory reset keeping games and apps on your dad's console and then perform the home Xbox set up again.

    A factory reset keeping games and apps will refresh the console and remove all potential bugs without deleting any game data.

    - Press the Xbox button to open the guide.

    - Select Profile & system > Settings > System > Console info.

    - Select Reset console.

    - Choose Keep Games and Apps

    Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

    After signing in, you can do the set up again using the guide below;

    You have 2 accounts and 2 consoles. Let's call them Account A, Console A and account B, console B.

    Account A has the subscription and B does not. A should sign into Console B and make it his Home Xbox and then sign out of that console and let account B sign in.

    Doing that, account B will have access to the subscriptions and games on account A's account and they can play together.

    The issue with gamesharing often happens when the account with the games/subscription doesn't sign out after making the other console his Home Xbox, but once it's signed out, the other account can sign in and access everything.

    To designate an Xbox console as your home Xbox;

    • Press the Xbox button to open the guide.

    • Select System > Settings > Personalization, and then select My home Xbox.

    • Select Make this my home Xbox to designate the console as your home Xbox.
  8. ngocphi Win User

    two kids one Ultimate account. 2 xboxes and a gaming PC

    No only the ultimate account can roam

    HOWEVER you aren't doing it right.

    Home console only applies to consoles not pc

    .however you can use the ultimate account to sign into the xbox app and download the games

    .then sign out of the xbox App and sign in with the non ultimate account on the xbox app

    Not windows
  9. Jesse E' Win User

    Two Xbox consoles on one live account at the same time

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    You have 2 accounts and 2 consoles. Let's call them Account A, Console A and account B, console B.

    Account A has the subscription and B does not. A should sign into Console B and make it his Home Xbox and then sign out of that console and let account B sign in.

    Doing that, account B will have access to the subscriptions and games on account A's account and they can play together.

    The issue with gamesharing often happens when the account with the games/subscription doesn't sign out after making the other console his Home Xbox, but once it's signed out, the other account can sign in and access everything.

    To designate an Xbox console as your home Xbox;

    • Press the Xbox button to open the guide.

    • Select System > Settings > Personalization, and then select My home Xbox.

    • Select Make this my home Xbox to designate the console as your home Xbox.
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Opening Xbox App signs me out of console I'm using and into home console

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