Oops - Something went wrong

Discus and support Oops - Something went wrong in XBoX on Windows to solve the problem; I've been trying to play games on the Xbox beta for a couple of weeks now but every time I go on it, it says theres an error with my account and to... Discussion in 'XBoX on Windows' started by JDavenport121, Oct 26, 2019.

  1. JDavenport121
    JDavenport121 Guest

    Oops - Something went wrong


    I've been trying to play games on the Xbox beta for a couple of weeks now but every time I go on it, it says theres an error with my account and to sign in, even though I'm already signed into it. When i sign in, it says that something went wrong and to
    fix it on the web. However, clicking on the link just takes me to my microsoft account page. I have no idea what the problem is since it doesn't tell me. I own the pass and when I click download on a game without signing in, it takes me to a page to buy the
    pass again, despite already being logged into the account in the first place. I just wanna play Outer Worlds so idealy I want to get this fixed before tomorrow. Thanks

    :)
     
    JDavenport121, Oct 26, 2019
    #1
  2. SammyVS Win User

    Oops something went wrong

    Did you try another payment method too?
  3. SammyVS Win User

    Oops something went wrong

    I'm Samy an independent advisor. Welcome to the community. How are you?

    Remove your payment method from your account at this link, then update your account's billing addresses in the second link and add your payment method to your account again.

    https://account.microsoft.com/billing/payments

    On this link, you can adjust your billing address.

    https://account.microsoft.com/billing/addresses#/

    Then try to purchase again. If the problem persists, wait 24 hours before trying to buy again.

    And if in case you haven't been trying, try buying the game in your browser. On this link, you can buy the game.

    https://www.microsoft.com/en-US/p/overwatch-leg...
  4. SammyVS Win User

    Oops something went wrong

    In third-party stores on the internet or in physical stores like Walmart, for example.
  5. HudsonTavener Win User

    Oops something went wrong

    How do I buy the digital code
  6. SammyVS Win User

    Oops something went wrong

    It should work. If possible, buy the game's digital code instead of adding credits to your account.
Thema:

Oops - Something went wrong

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