Only one specific game won't play on my xbox one?

kidgamer702 · May 22, 2017

My Fallout4 disc won't play on my xbox. my sister and i both have a copy of the game, and both have our own separate xboxes. for some reason, both copies will play on her xbox but neither will play on mine. help?

:)

LamentedPrince · May 22, 2017

Xbox controller won't work when signed into xbox Live

Hello

I have a bit of an odd problem: my Xbox controller buttons won't work when signed into Xbox Live.

I thought my controller had broken so purchased a new one but tonight discovered that when I play and am signed into Xbox Live, the Xbox wont register any of the buttons I press. It is only specific to one game though (Injustice) whenever I play any other
game it's fine but in order to play this game I have to sign out of Xbox Live and that includes just to play single player offline.

Is it the game or my controller or my Xbox? I just cannot figure it out at all.

Please help.

Miss Ermine · May 22, 2017

Back/forth lag only in one specific game, and only on my console

Hey there, that exclamation mark would be this status alert:
support.xbox.com/.../xbox-live-status but I'm not sure that's necessarily causing what you're seeing in Gears. Just to confirm, are you able to play other games online OK? If so which ones? Also, can you please fill out the info here? We'll figure this
out!
forums.xbox.com/.../155724.aspx

onyxishere · May 22, 2017

Sorry to hear it. This could be an issue with the drive which would suggest a repair is needed. Here are some steps to try before going that route though.

1. Try power cycling the console by holding the power button on it for 10 seconds until it shuts down.

2. Try holding the disc for a couple of seconds when inserting it in the drive (not really recommended as this may scratch the disc but it does work for me from time to time).

3. When all else fails do a factory reset on the disc. There is an option to keep installed games so you don't have to worry about reinstalling them.

If all these steps fail then you'll need to set up a repair of your console.

kidgamer702 · May 22, 2017

Sorry to hear it. This could be an issue with the drive which would suggest a repair is needed. Here are some steps to try before going that route though.

1. Try power cycling the console by holding the power button on it for 10 seconds until it shuts down.

2. Try holding the disc for a couple of seconds when inserting it in the drive (not really recommended as this may scratch the disc but it does work for me from time to time).

3. When all else fails do a factory reset on the disc. There is an option to keep installed games so you don't have to worry about reinstalling them.

If all these steps fail then you'll need to set up a repair of your console.
Click to expand...

My only direct concern is that every other game works except for these two copies of the game.

jacksonivie · Nov 2, 2018

Dude my xbox is say's my internet connection is good but when i try to get on my game it says the service isn't right

jacksonivie

Dude my xbox is say's my internet connection is good but when i try to get on my game it says the service isn't right

kidgamer702

Sorry to hear it. This could be an issue with the drive which would suggest a repair is needed. Here are some steps to try before going that route though.

1. Try power cycling the console by holding the power button on it for 10 seconds until it shuts down.

2. Try holding the disc for a couple of seconds when inserting it in the drive (not really recommended as this may scratch the disc but it does work for me from time to time).

3. When all else fails do a factory reset on the disc. There is an option to keep installed games so you don't have to worry about reinstalling them.

If all these steps fail then you'll need to set up a repair of your console.

My only direct concern is that every other game works except for these two copies of the game.

onyxishere

Sorry to hear it. This could be an issue with the drive which would suggest a repair is needed. Here are some steps to try before going that route though.

1. Try power cycling the console by holding the power button on it for 10 seconds until it shuts down.

2. Try holding the disc for a couple of seconds when inserting it in the drive (not really recommended as this may scratch the disc but it does work for me from time to time).

3. When all else fails do a factory reset on the disc. There is an option to keep installed games so you don't have to worry about reinstalling them.

If all these steps fail then you'll need to set up a repair of your console.

Internet Expert

The problem with Jackbox specifically is that it must be played online.

Ah. Well, shoot. I was vaguely aware the game was about trivia and other casual games suited for party settings and figured it would be played offline, but if it must be played
online, then my idea in the previous post won't work.

In that case, the simultaneous account sign-in condition still stands: only one account can be signed into one Xbox One console at a time.

I believe your only solution at this point is to have another account purchase the game digitally, so each Xbox will have their own account and digital title.

Smwutches

Being a game specific banning, the only ones who can help you are Bungie. The PET won't have any answers.

Only one specific game won't play on my xbox one?