Only have access to Minecraft demo mode after migrating account

Hi Magnus1122! My name is Ricardo an independent advisor ready to help you with this situation!

If after migration you can only access the demo mode, it's for one of this reasons, or the Microsoft account you are trying to use it's not the one that you use to migrate the Mojang account, or the Migration process wasn't completed and you need to start the migration process again

https://help.minecraft.net/hc/en-us/articles/44...

Hello EndritMorina2,

Thank you for contacting the Xbox Support forums. I understand that there is an error with your Minecraft after going through the account migration process with Minecraft. For best assistance, please open a ticket with the Minecraft Support Team so they can take a closer look at specifics regarding your account.

Before connecting with them, I would also recommend viewing Minecraft: Java Edition Account Migration FAQ and Microsoft Account Migration Issues and FAQ to see if there are already troubleshooting steps provided to resolve the error. If a solution is not provided, the Minecraft Support team will be able to assist.

Additionally, If you run into an error that informs you that you only have access to a demo account even though you've already purchased Minecraft, please view: Minecraft: Java Edition Demo Mode.

Thank you!

-Tali

Hello sharonm3141,

We hope you are doing well. Thank you for posting in Xbox Forums.

We understand that you are trying to play Minecraft: Java Edition and is unable to because of the message Demo Mode. Let us check on this together and sort this out in timely manner for you to get back to gaming.

Based on your description, you have reached out to the game support - Minecraft Help for assistance about the demo mode. As we can see from the conversation you have had with the support, you were referred to contact Microsoft Support for locating your account. May we know if you have multiple Microsoft account?

We understand that you have access to your account and you have already migrated your Mojang account to your Microsoft account. May we confirm if the migrated account can be signed into the Minecraft website and the game license you have purchased shows?

Please use this website: Minecraft Login and sign into your Microsoft account.

If not, do you mind asking your family members or people around you if the account was migrated to them instead of yours?

Was your Microsoft account secured during the time you migrated your game license?

The Minecraft support article have a definition and steps on how to successfully play Minecraft Java Edition when you have been shown with demo mode message. Please see this link: Minecraft: Java Edition Demo Mode | Minecraft Help

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi Kathy -

We understand that you have access to your account and you have already migrated your Mojang account to your Microsoft account. May we confirm if the migrated account can be signed into the Minecraft website and the game license you have purchased shows?

I can sign in to the minecraft website with my microsoft account but the game license I purchased does not show. I am able to play Windows version under both logins, but not JAVA version.

Please use this website: Minecraft Login and sign into your Microsoft account.

If not, do you mind asking your family members or people around you if the account was migrated to them instead of yours?

My husband's account was migrated successfully to his microsoft account. Mine were not. I previously had 2 minecraft accounts. I have 2 microsoft accounts. Neither shows JAVA enabled. There are no other microsoft accounts in use in our house.

Was your Microsoft account secured during the time you migrated your game license?

yes

The Minecraft support article have a definition and steps on how to successfully play Minecraft Java Edition when you have been shown with demo mode message. Please see this link: Minecraft: Java Edition Demo Mode | Minecraft Help

I have tried everything in this article. Nothing works.

Steps are the same if you are in the insider beta, if you mean the java edition demo, you are probably using a wrong account, or you aren't using the Microsoft login after the Migration or your migration process wasn't completed

More information about Java edition demo here

https://help.minecraft.net/hc/en-us/articles/44...