Only getting one month warranty on new console!

Discus and support Only getting one month warranty on new console! in XBoX on Consoles to solve the problem; I purchased a new Xbox One from amazon.in on 14th October 2015. When I registered my device, the Microsoft website says that my warranty is only valid... Discussion in 'XBoX on Consoles' started by Player614658954, Nov 1, 2015.

  1. Only getting one month warranty on new console!


    I purchased a new Xbox One from amazon.in on 14th October 2015. When I registered my device, the Microsoft website says that my warranty is only valid till 16th November 2015. Shouldn't the Xbox be under warranty for 1 year after the date of purchase?

    :)
     
    Player614658954, Nov 1, 2015
    #1
  2. Guarantee

    Microsoft only offer a 12 months warranty, so the one on your console ran out last year,
     
    Zen Like Calm, Nov 1, 2015
    #2
  3. XBOX One warranty from Amazon

    CoffeeGem548404,

    Regardless of what it may say from Amazon, new Xbox One console has a 1 year warranty and 90 days for Xbox accessories, see "Product Warranty:
    Xbox One console
    ". You can check Xbox warranty status at, "Getting your Xbox console or Kinect sensor serviced" .

    support.xbox.com/en-US/my-account/warranty-and-service/console-kinect-warranty

    support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced

    SA
     
    greg_window10_installer, Nov 1, 2015
    #3
  4. ngocphi
    ngocphi Guest

    Only getting one month warranty on new console!

    Contact your retailer and take up the issue with them

    Also you may contact support and fax the receipt to them however i suggest contact your etailer firsy
     
    ngocphi, Nov 1, 2015
    #4
  5. I contacted the retailer but they said that they can only give me the invoice and my warranty should be valid for a year. But since Microsoft is the one that provides the warranty, Amazon says that they cannot help.
     
    Player614658954, Nov 1, 2015
    #5
  6. onyxishere
    onyxishere Guest
    You'll need to contact phone support for further assistance. If you live in North America dial 1-800-469-9269
     
    onyxishere, Oct 31, 2018
    #6
  7. ngocphi Win User

    Only getting one month warranty on new console!

    Contact your retailer and take up the issue with them

    Also you may contact support and fax the receipt to them however i suggest contact your etailer firsy
  8. onyxishere Win User

    Only getting one month warranty on new console!

    You'll need to contact phone support for further assistance. If you live in North America dial 1-800-469-9269
  9. Player614658954 Win User

    Only getting one month warranty on new console!

    I contacted the retailer but they said that they can only give me the invoice and my warranty should be valid for a year. But since Microsoft is the one that provides the warranty, Amazon says that they cannot help.
  10. StuartATrueRed Win User

    Warranty period on xbox controller

    The warranty period is for the console, not the peripherals. The controller only gets a 3 month (90 day) warranty.
  11. Just a Volunteer Win User

    Disc Drive Issue - Hardware or Software Problem?

    Retailer supplied a new one under warranty. It was only 6 months old when it failed and took 3 months to get replaced due to all the chaos with shipping. Picked it up yesterday.
Thema:

Only getting one month warranty on new console!

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