Only certain friends appearing offline

hi ZAMBEZI WITHIN,

sorry i forgot to include an other new modem which we set up from scratch with still "OFFLINE" problem. also this new modem set up was now tested on a new xbox with still "OFFLINE" problem.

that is why we spent so many hours trouble shooting

hope this saves you some money too.

hi ZAMBEZI WITHIN,

don't do it. i have spent several hours with xbox live connectivity department three way with the internet provider trying to change and trouble shoot this:

Xbox Live requires the following ports to be open:

Port 88 (UDP)

Port 3074 (UDP and TCP)

Port 53 (UDP and TCP)

Port 80 (TCP)

and everything still the same.

everyone on my friends list notice this problem after the big dash board update around 2014 Christmas time. xbox live connectivity department does not know when the next big dash board update is and does not know if it would include the "OFFLINE" fix.

i hope i saved you some time on that.

Hi Zambesi

In your situation it looks like the NAT problem. There is 3 different type NAT. Strict, Modern and open. Check your NAT type. And if you have STRICT or moderate type NAT then there may be some problems with seeing your friend and invite him to game.

> SETTINGS > NETWORK

With a MODERATE NAT type, you’re able to chat and play multiplayer games with some people; however, you might not be able to hear or play with others, and normally you won’t be chosen as the host of a match.

With a STRICT NAT type, you’re only able to play multiplayer games with people who have an OPEN NAT type. You can’t be chosen as the host of a match.

support.xbox.com/.../network-settings

most of my friends appear "OFFLINE" today even when they are online. the "OFFLINE" people sent me message saying their friends are "OFFLINE" also. this happens a couple times a month. when you call 1-800-469-9269 xbox live support every time
they say they can not do anything about it. so you and your friends appear "OFFLINE" about a couple of days a month times twelve months which roughly comes to twenty-four days a year but xbox live told me they do not reimburse for your time loss( unless
you go to arbitration).

the only thing that works for me is that you send a message to all your friends stating "i am letting you all know that i am onlne because i see you all "OFFLINE".

i hope this helps. good luck with the fix

Put yourself online then do a full shutdown on the settings of the xbox a d it should fix it...