only a small portion of my credits were converted into currency

skorre872010 · Apr 15, 2018

i had 38,500 credits as of the 6th of this month, but only 13,250 got changed into currency in my account and the rest are still just sitting there, why?

:)

Smwutches · Apr 15, 2018

Only a small portion of credits were deposited

Deposit requests are only available when you have at least 1,000 credits pending, but less than 5,000. So if you submitted a request, it would have been for less than the 14,100. Credits are scheduled for deposit by the following 15th or 30th of the month
after you have at least 5,000 pending. So the rest of the credits that were earned after the request would be scheduled for the deposit on April 12. There is no way to have credits deposited before the scheduled deposit dates.

AfroSamurai313 · Apr 15, 2018

Only a small portion of credits were deposited

i submitted a deposit request for 14100 rewards credits and it only deposited 2000 on the 28th ._. Can i haves the rest please ?

Smwutches · Apr 15, 2018

They would be scheduled to be deposited at the end of the month since you earned them after the 1st. Credits have to remain pending through 1 deposit cycle.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th if the next month.

XBLRewards8 · Nov 3, 2018

Hello skorre872010,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page.

XBLRewards8

Hello skorre872010,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page.

Smwutches

They would be scheduled to be deposited at the end of the month since you earned them after the 1st. Credits have to remain pending through 1 deposit cycle.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th if the next month.

Smwutches

Deposit requests are only available when you have at least 1,000 credits pending, but less than 5,000. So if you submitted a request, it would have been for less than the 14,100. Credits are scheduled for deposit by the following 15th or 30th of the month
after you have at least 5,000 pending. So the rest of the credits that were earned after the request would be scheduled for the deposit on April 12. There is no way to have credits deposited before the scheduled deposit dates.

AfroSamurai313

Deposit requests are only available when you have at least 1,000 credits pending, but less than 5,000. So if you submitted a request, it would have been for less than the 14,100. Credits are scheduled for deposit by the following 15th or 30th of the month
after you have at least 5,000 pending. So the rest of the credits that were earned after the request would be scheduled for the deposit on April 12. There is no way to have credits deposited before the scheduled deposit dates.

nice thats fun i get to miss out on a sale becuase of some bs saweeet. Thanks xbox!!

goqbert

Yes, this is currency added to my account at the time of transition. Actually, there was a small hiccup when they removed it in December and re-instated it after a few days, but otherwise it is all "promotional balance". I am aware that adding new currency
now will be taxed as it is no longer points, but these were converted.

only a small portion of my credits were converted into currency