Online store issues on Series X

Great mate, so, how odd, because that do not delete them at all.

Try to clean the cache again mate. And check the nat of your console, ir must be open.

Worked like a charm, thank you. Crisis mode cancelled.

Great mate, I'm glad, great team work.

Have a nice day, cheers.

Thanks that did fix everything but left me with a small issue. All my save files are gone it doesnt seem to be finding any of my cloud saves. When I look at storage in the settings it doesnt even show cloud as a storage option.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey SumHydroponic how are you today? Hope you're well.

First clean the cache of your console that way:

1. Hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for him to call, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asking to pull settings from an old xbox, put no

5. You will have to log in your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves