Online status unknown

Nymyr · Jan 18, 2019

Tested network connection multiplayer connection, NAT connection, did a hard reset cleared cache, signed out then in again, removed account and put it back in... Etc but nothing seems to fix the problem.

Description: was playing on destiny this morning, no connection problem, game run just fine. Join a party with my clan, no problems in terms of party connection (I can hear the , they can hear me). Then they needed an extra for the raid. They sent the party
a game invite, I don't receive it, I check the roster, no one appears online on the clan tab or friends tab. One of my friends says i'm actually not showing as online in his friends list but rather as "last seen 4h ago: home". I go onto the sign in screen
and try to change my status from online to offline and it doesn't allow it and says "online status unknown". Since then the problem persists and can't seem to find a way to fix it.

Note: my Xbox went to idle while i was typing this message and even tho the problem is still there it nows says on my sign-in screen "last seen 6m ago: home".

Does anyone knows how to fix ut yet (seen some threads about it but every solution they suggested doesn't work for me)?

:)

Immortal Human

Yes like I said, above I tried that. When I signed back on I got an error message, when I go into content restrictions on the xbox it says, "Your content restrictions are in effect, but cannot be changed until we connect to the service". When I got into
privacy it says " There is a temporary problem with the service. Please try again". I get that problem with almost everything I try to access

XBF Erick C

Hey there Reece,

Sorry to hear you are running into these problems. Go ahead and take a look at this support article for

Help with your Xbox One network connection. Just go ahead and follow it closely and let us know if this has helped.

Also if you are seeing any error messages when running your
Network connection or
multiplayer connection, you should be able to get specific troubleshooting for the specific message.

I hope this helps.

Aldrums24 (Alexis)

Hey bro, nice to meet you, try to restart your console, disconnect you power and then plug it again.

steeledwand7664

After changing you email address did you remove your profile from the xbox and add it back with the new email address?

Njal the Blue

Was your previous email a Microsoft one (@live, @hotmail, @outlook)

Try logging in at https://account.microsoft.com and checking all your details

Online status unknown