Online purchase error?

MusashiBlade87 · Mar 28, 2017

so i tried purchasing silver on For Honor game qnd when i hit confirm it loaded for a sec then nothing happened, so i hit it a couple more times and i got nothin so i returned to the game. When i went to main screen i noticed i had way more than i wanted
and then i received an email stating i purchased it 3 times? Is there going to be any chance that 2 of those can be refunded?

:)

l Hoax l · Mar 28, 2017

ONLINE PURCHASE

This should help you:
support.xbox.com/.../parental-control-info

Smwutches · Mar 28, 2017

online purchase

You would need to contact Microsoft Store customer support. https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

Mister Maka · Mar 29, 2017

Heya MusashiBlad87

We aren't able to help with billing issues here on the forums. Really sorry to hear you were charged multiple times. For assistance with billing issues such as this, let's get you in contact with
Phone/Chat support for assistance.

Mister Maka

Heya MusashiBlad87

We aren't able to help with billing issues here on the forums. Really sorry to hear you were charged multiple times. For assistance with billing issues such as this, let's get you in contact with
Phone/Chat support for assistance.

LindenSolomon

There is no error code, (PURCHASE FAIL)coin for DOMINOES! DOMINOES ONLINE

ngocphi

the games on demand version requires the online pass which you can purchase for 800ms points to play online multiplayer did you purchase the online pass?

did you get an error msg saying you need the online pass

steeledwand7664

Is it giving you any sort of error message?

Have you tried making the purchase online on a computer or other online device?

OpticRJames

Just to confirm, are you trying to play online and get an error to purchase a gold subscription?

Online purchase error?