Online help needed

Discus and support Online help needed in XBoX Games and Apps to solve the problem; Unable to load online games and youtube app, help me please ? 534c2ed5-731c-4b9a-88ae-d4b24883ad75 Discussion in 'XBoX Games and Apps' started by Sunova20, May 17, 2020.

  1. Sunova20
    Sunova20 Guest

    Online help needed


    Unable to load online games and youtube app, help me please ?

    :)
     
    Sunova20, May 17, 2020
    #1
  2. Geovanie Legend Win User

    Need Help With Online

    WPAK is correct, complete those steps, then if you believe someone still has access to your account try calling xbox customer support for further help.

    As far as spending money on microsoft products, it is your life, and you are a gamer, just remember to get out and be alive from time to time as well :)
  3. WPAK Win User

    Need Help With Online

  4. Sunova20 Win User

    Online help needed

    Thank you for your reply, I am on Xbox One S and never ever had any issues with it until now.

    When I select YouTube, the logo appears on screen and the loading circle spins but nothing else, games do not load online either, sometimes I get a code 8015190B.

    I have tried restarting the system, resetting the system with the power button, uninstall/reinstall YouTube, none of this has worked.

    Everything appears to be updated, Xbox live status is good and wifi connection is good and strong when i do tests.
  5. XBF Leo G Win User

    Online help needed

    Hello Sunova20,

    Thank you for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. Are you experiencing this issue on an Xbox One, Xbox 360, a Windows 10 computer or a mobile device? Is there an error message or
    error code that appears when the issue occurs? Which troubleshooting steps have you attempted thus far? Be sure to let us know the results
    Sunova20!
  6. Photonimus Win User

    Need Help With Online

    Hi, I'm sorry, but I'm a little confused to what you are asking? Are you saying someone got access to your account?

    As for spending tons on gaming, that's your choice, play and buy as much as you want.
Thema:

Online help needed

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