Online help needed

WPAK is correct, complete those steps, then if you believe someone still has access to your account try calling xbox customer support for further help.

As far as spending money on microsoft products, it is your life, and you are a gamer, just remember to get out and be alive from time to time as well

Hi there,

to prevent others from using your account, first change your password and security settings/proofs

support.xbox.com/.../lost-proofs

and go to this page to specify which consoles require the microsoft account (windows live id) and password:

live.xbox.com/.../Protection

Thank you for your reply, I am on Xbox One S and never ever had any issues with it until now.

When I select YouTube, the logo appears on screen and the loading circle spins but nothing else, games do not load online either, sometimes I get a code 8015190B.

I have tried restarting the system, resetting the system with the power button, uninstall/reinstall YouTube, none of this has worked.

Everything appears to be updated, Xbox live status is good and wifi connection is good and strong when i do tests.

Hello Sunova20,

Thank you for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. Are you experiencing this issue on an Xbox One, Xbox 360, a Windows 10 computer or a mobile device? Is there an error message or
error code that appears when the issue occurs? Which troubleshooting steps have you attempted thus far? Be sure to let us know the results
Sunova20!

Hi, I'm sorry, but I'm a little confused to what you are asking? Are you saying someone got access to your account?

As for spending tons on gaming, that's your choice, play and buy as much as you want.