Ongoing hassles using Jigsaw on Win 10 Desktop PC

Jigsaw daily challenges keep losing record of completed challenges!

As others have posted, freezing. Often ads start up again for no apparent reason

I have a started "classic jigsaw" puzzle that I can't clear, either to complete or delete, whole desktop app has to be closed & that puzzle avoided.

:)

 

Progress not synching between computers

I have two computers, both with Windows 8.1 and both have Microsoft Jigsaw installed. On my desktop computer, I was playing Microsoft Jigsaw and then I closed the application. A bit later, I logged into my laptop computer and opened Microsoft Jigsaw and
completed several puzzles under classic jigsaw. Moving forward to today, I open Microsoft Jigsaw on my desktop computer, and go into the classic jigsaw. None of what I completed on my laptop computer carried over to the desktop. Both computers are using the
same microsoft account and both are using the same xbox games username. What happened?

 

Game won't open! Is microsoft jigsaw game going away?

The same Thing happened to me AFTER an update to Win 10 on both my laptop and my desktop. Jigsaw goes through its startup process ok but when you select a game to play it acts as if it will open but comes to a black screen with the loading circle cycling.
I have uninstalled, redownloaded and reinstalled Jigsaw with no change to the symptoms.

 

I had originally thought it was the laptop I was using but have discovered the same on all devices. I certainly hope this is a fix in the works, other than "upgrading" to no ads.