OneGuide Volume Too Low

NAGOOD88 · May 14, 2018

Ever since the last system update the volume in OneGuide is lower than what it was in the past. I have to turn my TV up to be able to hear it. But whenever I switch to something else, like Hulu or Netflix, the volume is blasting and I have to turn it down.
Even the OS volume is louder than the volume in OneGuide.

Is this a bug that was introduced or is there a volume setting somewhere that I'm not seeing?

:)

azguz · May 14, 2018

OneGuide Volume Too Low

Split from
this thread.
Click to expand...

Ever since the last system update the volume in OneGuide is lower than what it was in the past. I have to turn my TV up to be able to hear it. But whenever I switch to something else, like Hulu or Netflix, the volume is blasting and I have to turn
it down. Even the OS volume is louder than the volume in OneGuide.

ever find a resolution to this one? i have an identical issue.

XBF Nestor S · May 14, 2018

OneGuide Volume Too Low

Hey Azguz thanks for taking the time to bring this issue to us!

We split this from the
original post so we can better assist with the latest information! Since
the problem might be on the actual OS or it could be coming from a bad update of the console so we would suggest a

Soft Factory Reset (while keeping games and apps) IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

There is a stable network connection.

The information for all profiles is known (email and passwords)

Once the setup is complete it will ask if we want to keep settings or manual setup lets do manual setup. Give it a shot and let us know of any changes!

XBF Nestor S · Nov 3, 2018

Hey Ladies and Gents we suggest if it hasn't already been done to
Start
a New Thread so we can better assist with any and all issues or inquiries with the latest information available since policies or promotions tend to change! Also we split this to a

new thread, feel free to check it out!

XBF Nestor S

Hey Ladies and Gents we suggest if it hasn't already been done to
Start
a New Thread so we can better assist with any and all issues or inquiries with the latest information available since policies or promotions tend to change! Also we split this to a

new thread, feel free to check it out!

azguz

Thanks Nestor, I saw the thread was old after i responded... and then figured id let it ride.

My console is in the alpha preview release, so im not going to bounce it but i will report it in the correct forum. It has to be part of the update, however there are some variables at play. My XbS console is fine, but not in preview at all. My XBX scorp console
is in preview and acting up.

Like i said i will go over to the other forum, Thanks!

XBF Nestor S

Hey Azguz thanks for taking the time to bring this issue to us!

We split this from the
original post so we can better assist with the latest information! Since
the problem might be on the actual OS or it could be coming from a bad update of the console so we would suggest a

Soft Factory Reset (while keeping games and apps) IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

There is a stable network connection.
The information for all profiles is known (email and passwords)

Once the setup is complete it will ask if we want to keep settings or manual setup lets do manual setup. Give it a shot and let us know of any changes!

Jantarss

no headset, 5.1 speakers......... i was able to try to use skype now. It works as I need, just snapped area for skype is very big :-(

{Parity}

Just a thought. Have you tried a different headset? It could be a problem with yours.

OneGuide Volume Too Low