OneGuide no longer showing profile picture on Console

Hey there AS Empire!

Sorry to hear about the OneGuide issue! If you're still experiencing this issue, go ahead and try removing and re-downloading your profile from the Xbox One console, then after that, reset your OneGuide like you did before!

Let us know if that solves the issue so we can help get this sorted!

HI Mister Beep,

that worked!

Thanks

OP, I have no idea as to how to change the picture via Xb web site, but if you have gamer pictures on your 360 console.

Settings >profile >edit profile >gamer picture >change gamer picture (This is the one which will show up here on the forums.. Takes an hour or more for the changes)

Or >change personal picture. (Which will show on the console itself.)

This is how I change my picture for both the console and my forum picture.

You can DL free gamer pictures etc by going to games via the console. Click search and then enter >free gamer pictures< and/or themes. Hope this helps!

Sometimes it takes a little bit for it to actually change, I changed mine but it didn't actually reflect that for a couple hours.

Hi TheraZ,

Thanks for reaching out to us here on the
Forums! We understand you want to change your
gamerpic.
To
change your gamerpic to a custom image try the following:

1. Press the
   Xbox
   button on your controller to open the guide.
2. Select
   Sign in, choose your profile, then select
   My profile.
3. Select
   Customize profile>Change
   gamerpic.
4. Choose a
   gamerpic.

In the future, if you ever want to change the
gamerpic again please avoid:

• Images intended to harm or harass another person
• Images that depict nudity or are sexual in nature
• References to illegal drugs
• Depictions of real-life violence or excessive violence/gore
• Images containing personal information
• References to hate groups, terrorist organizations, or notorious figures
• Inflammatory images directed towards specific demographic groups

If you upload an inappropriate custom image it may be removed and replaced with the most recent Microsoft-created
image that you used, and you will be prevented from uploading any additional imagery for a specific period (typically 24 hours). Please try from another device if it still doesn't work.

I hope this information helps