OneGuide - MT Opticom, LLC Bozeman Channels not working

Hello,

I recently changed TV providers to MT Opticom. However, after setting up the OneGuide with the zip code and MT Opticom the channels the OneGuide shows are completely different from what is on the TV box. For example, OneGuide shows channels 4 and 5 but
the MT Opticom channels go from 2 to 6 (no 4 or 5).

Could this be that the guide that Xbox has is out of sync with what MT Opticom is using? Can this be updated?

Note: I just spent 45 minutes on the phone with Xbox One support and they suggested I post this message to this forum.

:)

 

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I'm talking with MT Opticom (my TV Provider). They are not sure where OneGuide pulls the information from so they can make sure they have the correct channel lineup. They have been spoken to someone from MSFT about three months ago but never heard back.
They would like to fix this too but don't know who to contact or what list to update.