OneGuide in Xbox App not working

Discus and support OneGuide in Xbox App not working in XBoX Games and Apps to solve the problem; Hello there I've had this problem for a while now and ive tried everything I can think of to get One Guide working just like it used to in the Xbox... Discussion in 'XBoX Games and Apps' started by Rub My Ring, Feb 24, 2020.

  1. Rub My Ring
    Rub My Ring Guest

    OneGuide in Xbox App not working


    Hello there

    I've had this problem for a while now and ive tried everything I can think of to get One Guide working just like it used to in the Xbox App.

    Firstly, OneGuide on the Xbox works perfectly fine. This issue I've got is restricted to just inside the xbox app.

    The TV listings or anything at all does not show. In fact, it seems to think the xbox isn't even connected but it definitely is! I can use the remote as a controller and adjust the volume for my home theatre just fine!

    I'm annoyed with this as I used to be able to easily access the TV guide on my phone and select a channel all from the app. Now i cant even get thw guide on!

    I've tried completely clearing and removing the app from my phone as well as signing out and back in. Any ideas?


    OneGuide in Xbox App not working [​IMG]


    :)
     
    Rub My Ring, Feb 24, 2020
    #1
  2. CrackN Cheekz Win User

    One Guide

    I have the same issue but my oneguide wont change the channel but when using the remote on xbox app I can type the channel number. The ir blaster works but oneguide needs update
  3. XBF Leo G Win User

    OneGuide in Xbox App not working

    Hello dmc543,

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
    more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
    dmc543!
  4. dmc543 Win User

    OneGuide in Xbox App not working

    Hello there

    I've had this problem for a while now and ive tried everything I can think of to get One Guide working just like it used to in the Xbox App.

    Firstly, OneGuide on the Xbox works perfectly fine. This issue I've got is restricted to just inside the xbox app.

    The TV listings or anything at all does not show. In fact, it seems to think the xbox isn't even connected but it definitely is! I can use the remote as a controller and adjust the volume for my home theatre just fine!

    I'm annoyed with this as I used to be able to easily access the TV guide on my phone and select a channel all from the app. Now i cant even get thw guide on!

    I've tried completely clearing and removing the app from my phone as well as signing out and back in. Any ideas?


    [​IMG]
    I have the same error, Did you find a fix for this?
  5. Zdubleu Win User

    OneGuide in Xbox App not working

    Try to delete the app and reinstall it. I have issues with the app myself but a good reboot usually helps. If you still have issues contact Xbox Support.
  6. Archersaurus22 Win User

    OneGuide missing from App

    They have officially responded on reddit:

    "OneGuide, including the guide, TV controls, and TV streaming, were removed from the Windows versions of the Xbox app. To use OneGuide on Windows, get the Xbox One SmartGlass app in the Windows Store. OneGuide is still part of the Xbox app on iOS and Android."

    https://www.reddit.com/r/xboxone/comments/62t1sc/windows_10_creators_update_faq_posted_33117/
Thema:

OneGuide in Xbox App not working

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