OneGuide hub/tab is missing on my Xbox One.

Discus and support OneGuide hub/tab is missing on my Xbox One. in XBoX Games and Apps to solve the problem; My Xbox One has been connected to a decoder (Cable TV) through HDMI and I have real TV picture during setup. The Xbox also says the decoder has been... Discussion in 'XBoX Games and Apps' started by bjarteha, Oct 27, 2016.

  1. bjarteha
    bjarteha Guest

    OneGuide hub/tab is missing on my Xbox One.


    My Xbox One has been connected to a decoder (Cable TV) through HDMI and I have real TV picture during setup. The Xbox also says the decoder has been successfully installed.

    But I've only got Home, Store and Games tabs visible, OneGuide is missing. How do I "activate" OneGuide to make is visible as a tab? Do OneGuide require Live Gold memebership?

    :)
     
    bjarteha, Oct 27, 2016
    #1
  2. finnicubed
    finnicubed Guest
    Live TV Xbox One

    Hi, now the entertainment hub is missing, how can i access live tv via my xbox one? Tried searching the app store for OneGuide and it's showing no results
     
    finnicubed, Oct 27, 2016
    #2
  3. TeleostHydra709
    TeleostHydra709 Guest
    xbox one dashboard oneguide tab missing

    i observed since i set up my xbox one that on the dashboard top screen there are 3 tabs ( Home, Cummunity ,Store) i know it was a forth tab for ( oneguide) it is not appear any more ......i thought it is a problem in updating so i made a Reset to factory
    (but keep games and APP ) choice .....and it is still missing . i am wondering i have a problem with my xbox one or What happen???????
     
    TeleostHydra709, Oct 27, 2016
    #3
  4. iRob87 Win User

    xbox one dashboard oneguide tab missing

    Same here, and no one from Xbox Support cares about this. What a useless forum.
  5. Tesla 746 Win User

    OneGuide "No info available" - Again (fourth time)

    If you go to the settings app under general > TV & Display Options> TV & OneGuide > OneGuide > Under the advanced section clear OneGuide and History. If that doesn't work, on the same tab remove the provider under the HDMI, and a USB tabs, then we can
    figure OneGuide with your service provider.
  6. Mister Beep Win User

    OneGuide missing channels

    Hey there R7Response!

    Sorry to hear there are channels missing! The best way to report this is actually in the Xbox One console. Here's how:

    • Press the Menu button on your Xbox One controller and select Settings.
    • Under the Console group, select TV & OneGuide.
    • In the TV & OneGuide menu, select Troubleshooting.
    • Select "Report a OneGuide problem" and select "Missing channel" and follow the steps!
    Give that a shot and let us know how that goes. Those steps should get the ball rolling for you!
  7. Mister Beep Win User

    Oneguide - Missing Channels in Brazil

    Hey there OvershotGull276!

    Sorry to hear there are channels missing! The best way to report this is actually in the Xbox One console. Here's how:

    • Press the Menu button on your Xbox One controller and select Settings.
    • Under the Console group, select TV & OneGuide.
    • In the TV & OneGuide menu, select Troubleshooting.
    • Select "Report a OneGuide problem" and select "Missing channel" and follow the steps!
    Follow those steps and let us know how everything goes. Those steps should start the process to get this resolved!
  8. Mister Beep Win User

    Please, update Spanish channel info

    Hey there Long Drong!

    Sorry to hear about the missing channels. The best way to report missing channels is to report them on the Xbox One itself. To do so, follow the steps below:

    • Press the menu button on your Xbox One controller and select Settings.
    • From the Setting menu, select TV & OneGuide.
    • From here, select Troubleshooting and 'Report a OneGuide problem'.
    • In the drop down menu, select Missing channel and follow the steps.
    This will reach the proper folks directly!
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OneGuide hub/tab is missing on my Xbox One.

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