OneGuide channels are wrong after Time Warner Cable new lineup

Discus and support OneGuide channels are wrong after Time Warner Cable new lineup in XBoX Games and Apps to solve the problem; It's hard to believe that we are going on 2 weeks without any solutions. I've read that the same thing happened up North and there is still no change.... Discussion in 'XBoX Games and Apps' started by Jordan111, Mar 9, 2014.

  1. Seascooch
    Seascooch Guest

    OneGuide channels are wrong after Time Warner Cable new lineup


    It's hard to believe that we are going on 2 weeks without any solutions. I've read that the same thing happened up North and there is still no change. Apparently, our channels are the same all the way up to Buffalo NY, according to TWC and some other threads
    I have read. I too have tried unchecking the "hide SD duplicates", however if made no difference for me. My PS4 fanboy neighbor came over and asked me to show him how the TV integration thing worked, I had to tell him that it was down right now, and I got
    the usual, "figures, it's Microsoft" reply... arrgh! This seems like an exceptionally easy fix, how hard is it to reprogram some channel numbers, especially if the channels are the same over such a large region? Okay, rant over, commence waiting sequence...
     
    Seascooch, Mar 17, 2014
    #16
  2. Jordan111
    Jordan111 Guest
    Last night I said "xbox watch AMC" and it correctly took me to channel 35. I checked to make sure I was not in favorites and I was not - I was in the full channels list.

    I did a bunch of other channels and they all seemed to work.

    Could it be fixed?!
     
    Jordan111, Mar 17, 2014
    #17
  3. Seascooch
    Seascooch Guest
    That's awesome! Did you have to do anything special? Hard reboot etc? As of last night mine was still tuning to 1120 for NBC. Let me know as I'd love to have this fixed lol!

    Thanks for the update!
     
    Seascooch, Mar 17, 2014
    #18
  4. Jordan111
    Jordan111 Guest

    OneGuide channels are wrong after Time Warner Cable new lineup

    I just tried NBC and it also took me to 1120 (which is nothing), so it looks like it is still hit or miss.
     
    Jordan111, Mar 17, 2014
    #19
  5. Please PM me with:

    TV provider:

    Zip:

    Example: (espn should be channel 55 shows as 159)

    -Cheers
     
    Iautorenewedu, Mar 17, 2014
    #20
  6. lll Das lll
    lll Das lll Guest
    I have an update on this after playing around with it last night. After resetting the zipcode and unchecking the hide SD duplicates selection, my one guide had all the correct channels. However, the "watch channel" command still went back to the old channels.
    What follows is a the solution I found while messing around with oneguide:

    First I opened one guide starting at channel 2, by saying "xbox oneguide". That opens the oneguide and has the names of the networks for channels 2-5 on the left in green. Well, channel 3 is wral/cbs here, so I said "WRAL" then "Watch this channel". After
    saying that, the kinect voice command seemed to remember the channel, as long as it was on the recent channel list. By using the "xbox oneguide" command along with "page down/up", I was able to navigate through the entire list of channels. I then went though
    all the channels that I watch on a regular basis and repeated the step above saying "[network name], watch this channel". I tried the watch command again this morning and it seemed to have remembered all the channels I manually put in last night. This may
    also be why the poster above started having his channels work when he favorited them. It's almost like the "watch channel" command has to relearn all the channels one at a time. Hope this helps some people.
     
    lll Das lll, Mar 18, 2014
    #21
  7. Seascooch
    Seascooch Guest
    Rats, after trying it out last night, still the same. It just doesn't make sense since we are in the same area. Here is what I have tried.

    *Turning both devices off and back on

    *Clearing all One Guide data

    *Changing zip codes to other near by areas as well as to Greensboro since we are supposedly on the same channel line up

    *Selected Show SD and HD Duplicate channels in One Guide Preferences

    *Calling Microsoft

    *Calling Time Warner

    Nothing works, back to the drawing board...
     
    Seascooch, Mar 18, 2014
    #22
  8. Satmax74
    Satmax74 Guest

    OneGuide channels are wrong after Time Warner Cable new lineup

    I restored my box to factory defaults and my OneGuide still shows old TWC line up for Goldsboro. Example, TV Japan moved to 1500 but OneGuide shows ESPN at 1500.
     
    Satmax74, Mar 20, 2014
    #23
  9. GColello
    GColello Guest
    This is the same problem in Bridgton,ME. Once the channels changed the One Guide recognizes the change of channels but the voice commands still take me to the old channel. Help please!
     
    GColello, Mar 21, 2014
    #24
  10. Seascooch
    Seascooch Guest
    After trying everything I have a solution that worked for me...

    There are 2 things you can do. First, put in a different, but close by zip code in the One Guide settings to re download the guide info. After this happens the One Guide should be correct. Once the One Guide displays the correct stations you can navigate
    to each channel and then say "Watch This Channel" The Voice Command will then remember the correct channel after it tunes to it once. This is tedious and time consuming. The second option is to restore your Xbox to factory defaults. My XBL account remembered
    all of my achievements etc, and the only adverse effect was having to re download my apps, and Forza 5 from the disk. My game progress was still remembered. Once I re-set everything back up from the factory default, all channels (with exception of the local
    channels for some reason) tuned correctly using the voice commands. For the local channels I used the first fix and used the One Guide and the "Watch This Channel"command for it to remember ABC, NBC, News 14, CBS, Fox etc... I hope this helps, and Good Luck!!!
     
    Seascooch, Mar 21, 2014
    #25
  11. Jordan111
    Jordan111 Guest
    The problem appears to be fixed today. I went into settings and changed to a different cable provider and then switched back. So far all channels I have tried are working.
     
    Jordan111, Mar 22, 2014
    #26
  12. rephlex000
    rephlex000 Guest
    This is still not fixed in central North Carolina and I'm starting to get frustrated.
     
    rephlex000, Mar 23, 2014
    #27
  13. OneGuide channels are wrong after Time Warner Cable new lineup

    Still broken here in Monroe, NC. Any possible work-a-rounds? THANKS
     
    Desso Studios, Mar 29, 2014
    #28
  14. Jordan111
    Jordan111 Guest
    Desso, the process is:

    1) Post a few specifics (which channels are messed up) here so that Hermes can file an official bug report.

    2) Start resetting your OneGuide setup once a day until it is fixed. (I didn't get a message that it was fixed, it just was one day).
     
    Jordan111, Mar 30, 2014
    #29
  15. Gronar
    Gronar Guest
    And now Time Warner in Austin, TX has changed the channel lineup and I am experiencing the same error. Time Warner, zip code 78681, Fox News was 1632 and is now channel 48.
     
    Gronar, Apr 23, 2014
    #30
Thema:

OneGuide channels are wrong after Time Warner Cable new lineup

Loading...
  1. OneGuide channels are wrong after Time Warner Cable new lineup - Similar Threads - OneGuide channels are

  2. When can I buy Xbox series X disc from official channels

    in XBoX on Consoles
    When can I buy Xbox series X disc from official channels: When can I buy Xbox series X disc from official channels 7a38b3b8-358c-4e94-82d8-40bd44a23715
  3. Youtube Channel and Youtube Studio

    in XBoX Accessibility
    Youtube Channel and Youtube Studio: I cannot make a Youtube channel even though i am 13. The message that pops up is: We had trouble creating your channel. Please try again later. And for Youtube Studio: Sorry, you can't access...
  4. ArtFunLife Youtube Channel, Original, Raw, Human Made.

    in XboX Insiders
    ArtFunLife Youtube Channel, Original, Raw, Human Made.: ArtFunLife https://youtube.com/@artfunlife369?feature=shared submitted by /u/SkellyRoseLife [link] [comments]
  5. Oneguide doesn't launch. What fix/alternative?

    in XBoX on Windows
    Oneguide doesn't launch. What fix/alternative?: Hey. I've got my setup using the passthru/oneguide on my Xbox One X but the last week or so it's taken 10 plus launches each time I've tried to use oneguide in order to get it to work. Today...
  6. Suggestion | Left/Right Channel Balance

    in XBoX Accessibility
    Suggestion | Left/Right Channel Balance: Hello, I have slight hearing loss and I was wondering/suggesting a Left/Right channel balance like there is on Windows. For a company that parades its forwardness towards people with...
  7. Problems with Xbox Party groups and voice channels on Discord.

    in XBoX Rewards & Social
    Problems with Xbox Party groups and voice channels on Discord.: Hello everyone, for about 3 weeks I have been having a lot of problems when I joined an Xbox party. To begin with, the profile does not load correctly when I join or create a party group (it...
  8. Oneguide issue

    in XBoX on Windows
    Oneguide issue: Every time I power on my Xbox one S it always opens up the oneguide, and it’s done this since I’ve owned it brand new, I’ve never had an option to disallow it from always opening first, and I...
  9. OneGuide not working on Xbox One

    in XBoX on Consoles
    OneGuide not working on Xbox One: I'm trying to set up OneGuide on my Xbox for the first time, but when it reaches the "looking for your picture..." screen it never picks up any source, no matter what device is connected to the...
  10. TV on OneGuide going idle and showing idle time suggestions

    in XBoX on Windows
    TV on OneGuide going idle and showing idle time suggestions: Ever since the July 19th update on my Xbox One X, watching TV gets interrupted by idle time suggestions. This did not happen prior to the update. Prior to the update, idle suggestion displays...