OneGuide and Xbox TV not working

Discus and support OneGuide and Xbox TV not working in XBoX on Consoles to solve the problem; I connected my set top cable box to my Xbox One HDMI input for the first time today. It asked me a few simple questions and now when i go into the app... Discussion in 'XBoX on Consoles' started by Justinbraley, Oct 27, 2016.

  1. Justinbraley
    Justinbraley Guest

    OneGuide and Xbox TV not working


    I connected my set top cable box to my Xbox One HDMI input for the first time today. It asked me a few simple questions and now when i go into the app and to live TV i simply get a blank screen. I've tried searching around and could find NOTHING related
    to this issue anywhere,all just discussions about a black screen on the Xbox period no signal at all. Any help from anyone about getting this setup properly?

    :)
     
    Justinbraley, Oct 27, 2016
    #1
  2. CoupDeGrace87
    CoupDeGrace87 Guest
    XBOX TV and/or OneGuide not working

    Under device control you should be able to type in what brand of box you have plugged in under cable or satellite box setup. The more advanced way to set it up is to find 4 letters or digits or mix of both on your cable box then go to device control then
    enter cable or satellite box remote code. Also make sure your kinect is in if you have one. Also be sure your HDMI is in the correct spot, it should be plugged into HDMI in port on back of Xbox and should be on HDMI out on other end.
     
    CoupDeGrace87, Oct 27, 2016
    #2
  3. MileHighImport
    MileHighImport Guest
    XBOX TV and/or OneGuide not working

    Ive done both of the things you're telling me to do... I don't get an option to search for my box or tv like you're saying and I don't know how to search for remote codes. Or... what do you mean by manually?
     
    MileHighImport, Oct 27, 2016
    #3
  4. Mister Cizl
    Mister Cizl Guest

    OneGuide and Xbox TV not working

    Hey justinbraley44! Check out the steps
    here     and see if they help. Post back and let me know how it goes!
     
    Mister Cizl, Oct 28, 2016
    #4
  5. Tesla 746 Win User

    OneGuide "No info available" - Again (fourth time)

    If you go to the settings app under general > TV & Display Options> TV & OneGuide > OneGuide > Under the advanced section clear OneGuide and History. If that doesn't work, on the same tab remove the provider under the HDMI, and a USB tabs, then we can
    figure OneGuide with your service provider.
  6. Iautorenewedu Win User

    Directv Via the XBOX ONE... What features without hdmi passthou

  7. Drew_101 Win User

    Removed TV Provider but Xbox One boots to "Your TV Signal Was Lost"

    Try going into tv and oneguide settings, troubleshooting, and reset tv settings...worked for me
  8. M3tal Daz3 Win User

    Xbox Remote Does not control TV power or vilume

  9. TheMapleKid Win User

    Intro and a few questions if I may.

Thema:

OneGuide and Xbox TV not working

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