OneGuide + A1 TV (Austria) -- Channels (Sky) missing since the Weekend

Discus and support OneGuide + A1 TV (Austria) -- Channels (Sky) missing since the Weekend in XBoX Games and Apps to solve the problem; Hi, since the weekend I'm missing all channels from A1 TV (Austria // www.a1.net) from 700-899. In that range i would find all of the Sky Channels.... Discussion in 'XBoX Games and Apps' started by mosepe, Dec 5, 2016.

  1. mosepe
    mosepe Guest

    OneGuide + A1 TV (Austria) -- Channels (Sky) missing since the Weekend


    Hi,

    since the weekend I'm missing all channels from A1 TV (Austria // www.a1.net) from 700-899. In that range i would find all of the Sky Channels. What changed, who can help ?

    Thx in Advance

    P B

    :)
     
    mosepe, Dec 5, 2016
    #1
  2. Audioteck
    Audioteck Guest
    Xbox OneGuide Missing Channels - DirecTV

    I am also missing a bunch of important channels from mediacom. My zip is 60119. I have noticed the same channels are missing from TV Guide channel lineup.
     
    Audioteck, Dec 5, 2016
    #2
  3. JT Kimbell [MSFT]
    JT Kimbell [MSFT] Guest
    How to add missing channels?

    Hey guys,

    If going to TV & OneGuide settings -> Guide and telling it to show all HD & SD channels DOES NOT cause the missing channels to appear, can you do the following?

    Go to TV & OneGuide settings -> Troubleshooting -> Report a OneGuide problem and let us know what you are seeing.
     
    JT Kimbell [MSFT], Dec 5, 2016
    #3
  4. JT Kimbell [MSFT] Win User

    How to add missing channels?

    Hey guys,

    If going to TV & OneGuide settings -> Guide and telling it to show all HD & SD channels DOES NOT cause the missing channels to appear, can you do the following?

    Go to TV & OneGuide settings -> Troubleshooting -> Report a OneGuide problem and let us know what you are seeing.
  5. Mister Beep Win User

    TV Tuner /One Guide problem

    I see, what we will have to do next is report the missing channels in TV & OneGuide settings so that this issue can get sent to the proper folks. Follow the steps below to report missing channels in OneGuide.

    • On your Xbox One controller, press the Menu button and select Settings.
    • From the Settings menu, select TV & OneGuide.
    • From here, select Troubleshooting.
    • In the Troubleshooting menu, select 'Report a OneGuide problem', and then select 'Missing Channel' in the drop menu.
    Follow those steps and the report be sent to the proper folks, I'm sorry for any inconvenience this has caused and I really hope you get up and running soon!
  6. Iautorenewedu Win User

    OneGuide problems with Consolidated Telecommunications

    Please PM me with the following information:

    TV provider:

    Zip code:

    Example: OneGuide is missing channel X on Y number

    -Cheers
  7. Misses Joust Win User

    Uverse food network issue

    G'day Georgia! Sorry to hear about the missing channel. Does it not appear at the correct location in your OneGuide? Let's make sure that none of your channels are hiding,

    check out the steps here    .
  8. Mister Beep Win User

    OneGuide missing channels

    Hey there R7Response!

    Sorry to hear there are channels missing! The best way to report this is actually in the Xbox One console. Here's how:

    • Press the Menu button on your Xbox One controller and select Settings.
    • Under the Console group, select TV & OneGuide.
    • In the TV & OneGuide menu, select Troubleshooting.
    • Select "Report a OneGuide problem" and select "Missing channel" and follow the steps!
    Give that a shot and let us know how that goes. Those steps should get the ball rolling for you!
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OneGuide + A1 TV (Austria) -- Channels (Sky) missing since the Weekend

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