One X (Scorpio Edition) is overheating/shutting itself off

Discus and support One X (Scorpio Edition) is overheating/shutting itself off in XBoX on Consoles to solve the problem; Hey all. Earlier tonight my Xbox started shutting off while I was playing Fortnite. It wasn't having an issue lately with me playing more indie... Discussion in 'XBoX on Consoles' started by Garrett Bridges, Feb 3, 2020.

  1. One X (Scorpio Edition) is overheating/shutting itself off


    Hey all. Earlier tonight my Xbox started shutting off while I was playing Fortnite. It wasn't having an issue lately with me playing more indie pixel-graphic games, and it still isn't. If I load into a graphics-heavy game though I hear the fans rev up and
    then about 3 seconds later it just shuts off. When it starts again, it gives me a bunch of tips about how to keep the console cool.

    It's standing upright with nothing in the way, and it's not inside a cabinet. I've done some Googling and found that a lot of people have a thermal paste issue and have fixed it that way. Other people have just walked into Microsoft Stores with it and had
    it repaired or swapped out that way. Any suggestions? My closest store is over an hour away and it's snowing this week. :-/

    :)
     
    Garrett Bridges, Feb 3, 2020
    #1
  2. Ironwilled Win User

    One X (Scorpio Edition) is overheating/shutting itself off

    Hi There,

    Since its an older Xbox, then maybe the best option might be to simply buy a cheaper replacement. You can even buy a used one until you decide to go for the latest Xbox Series X.
  3. ZivKirnos Win User

    One X (Scorpio Edition) is overheating/shutting itself off

    I was told by a Microsoft representative over chat that they give a "grace" period after your device Warranty is over. Contact them from chat and ask, hopefully they give it. After all the problems I encountered when trying to fix my Xbox1X it is surely
    interesting to hear if they do honor their own words!

    Hey all. Earlier tonight my Xbox started shutting off while I was playing Fortnite. It wasn't having an issue lately with me playing more indie pixel-graphic games, and it still isn't. If I load into a graphics-heavy game though I hear the fans rev up and
    then about 3 seconds later it just shuts off. When it starts again, it gives me a bunch of tips about how to keep the console cool.

    It's standing upright with nothing in the way, and it's not inside a cabinet. I've done some Googling and found that a lot of people have a thermal paste issue and have fixed it that way. Other people have just walked into Microsoft Stores with it and had
    it repaired or swapped out that way. Any suggestions? My closest store is over an hour away and it's snowing this week. :-/
  4. XA DRBATTLE Win User

    One X (Scorpio Edition) is overheating/shutting itself off

    have you tried contacting microsoft support and seeing if you can send it via post
  5. kev edin Win User

    One X (Scorpio Edition) is overheating/shutting itself off

    If it's still under warranty I would definitely take it to the store 👍
  6. Garrett Bridges Win User

    One X (Scorpio Edition) is overheating/shutting itself off

    Yeah that's what I'll probably end up doing. Kind of a bummer, I'll miss my Scorpio. :(
Thema:

One X (Scorpio Edition) is overheating/shutting itself off

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