One S network setting issue

Same problem for me. The Xbox One refuses to recognize my wireless network and tell´s me it´s the wrong network password.

It isn´t because 3 Iphones, 3 Ipads, two separate TV-sets and one PC finds the networks AND recognizes the same password.

This must be and hardware issue with the Xbox One!?

Hi,

Thank you for posting in Xbox forum.

It seems that your Xbox Series S will detect nothing after trying to connect to another network. Let's work on this together in finding the best possibl esolution to this issue.

There are a few things you can try to resolve this issue:



1. Make sure your Xbox Series S is within range of your WiFi network and that the network is turned on and broadcasting.



2. Restart your Xbox Series S and try connecting to the network again.



3. Check that your WiFi network is not hidden. If it is, you will need to manually enter the network name and password.



4. Try resetting your network settings on your Xbox Series S. To do this, go to Settings > Network > Network settings > Advanced settings > Alternate MAC address > Clear.



I hope this helps. Looking forward for your response!

Sincerely,

Leonardo_Y

Where are all the people jumping in to help? I'm having sort of the same issue. We just set up our Xbox One S and the Multiplayer network test says it's not connected. But when I move the network cable over to my old Xbox One, it works fine.

Ryan

Xbox One S

ok awesome so please go into your network settings and then test network connection

Hi Cory Crabtree



Greetings!



Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your Wi-Fi not remembering your console. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.

First and foremost, I would like to ask if you have tried restarting your Xbox Series S and your router? If not, please try restarting both devices and see if the issue persists.



If the issue still persists, you can try the following steps:



1. Go to the "Settings" menu on your Xbox Series S.

2. Select "Network" and then "Network settings".

3. Select "Advanced settings".

4. Under the "Wireless" section, select "Forget wireless network".

5. Restart your Xbox Series S and then reconnect to your Wi-Fi network.



If the above steps do not work, you can try resetting your network settings to default. Here's how:



1. Go to the "Settings" menu on your Xbox Series S.

2. Select "Network" and then "Network settings".

3. Select "Advanced settings".

4. Under the "Alternate MAC address" section, select "Clear".

5. Restart your Xbox Series S and then reconnect to your Wi-Fi network.



If the issue still persists after trying the above steps, you can try updating your Xbox Series S to the latest software version. Here's how:



1. Go to the "Settings" menu on your Xbox Series S.

2. Select "System" and then "Updates".

3. Select "Console update available" and then follow the on-screen instructions to update your Xbox Series S.



In addition, you can try to refer on this support article in regards with your Xbox network connection, click here: Troubleshoot your Xbox network connection

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.

Regards,



Microsoft Community Moderator