One s controller not detected by Xbox cloud app on tv

Hi Kaissa,

As explained above, keyboard and mouse unfortunately isn’t compatible with Cloud gaming at the moment. There are various controllers that are supported, though.

Refer to this guide:

Cloud gaming with the Xbox app on your smart TV | Xbox Support

which includes a section confirming what controllers are compatible and how to connect a controller to your smart TV

Also see:

Cloud gaming with Xbox | Xbox Support

How to use Gaming Hub on your Samsung Smart TV | Samsung Support

Hope this helps.

Its not the 'Recon Hybrid Game Controller' , My controller is the Turtle Beach Recon Controller and whenever I plug it in it doesnt detect it on XBOX cloud gaming. My controller works on normal games but it doesnt detect on Xbox cloud gaming .

I have the same issue:

* the plain Xbox controller (non elite) connects via bluetooth to the TV and is recognised by the Xbox cloud app on my Samsung TV. I can use it to play games using the Samsung Xbox app.

* the brand new Xbox Elite Series 2 controller connects via bluetooth to the TV and is NOT recognised by the Xbox cloud app.

I tried several attempts deleting the pairing, re-pairing. Turn off TV on the power switch. Re-installing the Xbox app on the Samsung TV.

The result is always the same:

* The Xbox Elite Series 2 controller connects successfully to the TV and is shown as Paired and Connected in the Samsung TVs feature where you add external devices.
* But the Xbox app shows the yellow ! exclamation mark and does not recognise the Elite Controller.

I’ve paired my other non Elite standard Xbox controller now vie Bluetooth and USB, which works both.

Issue still occurs for me. TV is LG OLED55E6T TV (firmware version 05.30.15).

When playing 3D blu-ray movies through the X-Box One S blu-ray app, it will play the 2d menus but as soon as the disc switches over to 3D mode, the picture is lost completely with the LG input can't be detected screen soon appearing thereafter. If I unplug
the HDMI cable from the TV and plug it back into the same input the TV will detect the video again.

I'm Having the same issue. My xbox one s controller works fine while wired, but the windows bluetooth doesnt detect it while wireless. ie adding the controller via bluetooth is not working as its just dont being detected.