One problem autosave Xbox and cloud profile

Hello to all / gas. It turns out that I bought the Xbox One day Tuesday 03/11/2015 he was playing Resident Evil Revelations 2 perfectly already made enough progress and achievements, but my surprise was that when I turn the Xbox
One and return to resume again with my games, I find myself surprised that I have my saved games.
Nothing more start the game I get the configuration as if you install it the first time without some progress, I am contacting the support chat explaining my problem and does not find the solution to it.

From here I want to report that the system automatically autosave is a true ... I prefer to keep the forms for education, but I'm devastated by this system and nothing else know this problem I turn the console but Microsoft will not see a penny
from euro on my part ...

From here I want to inform Microsoft that at least the autosave it was in the independent cloud and to download the interface itself that way could protect your games, now there has been a conflict in both the console and how is automatically saved
in the cloud it is completely lost ...

:)

 

glitch with save game

Try deleting the autosave file. It must have been corupted somehow. It should make a new autosave file next time it needs to.

This may have been caused by the console freezing during an autosave. Be sure to save manually, often and backup your saves to the cloud to be safe.

 

autosave freezing problem

I have done the same thing but the game keeps freezing. I have bought 4 copies and installed them all and it still keeps freezing. Idk what to do anymore. I just hope Xbox makes this game backward compatible on the Xbox one so I can see if it's my 360