One of my games removed from library on PC

Games get delisted all the time. Perhaps this game has been removed by the publisher.

For example, in India, we can no longer purchase Max Payne, the 1st one. It's been delisted entirely. So, they just go away and there is really nothing you can do about it.

Also delisting can be platform specific. A game might be delisted on the original Xbox, but still be available on Xbox current gen or Xbox One or on PC. Something like that might have happened with your game.

Are you definitely using the account they were purchased/redeemed with, sign into your Microsoft account online and check purchase history.

Hey there,

As what I could understand with your issue. you're trying to re-download back a game that you claimed before while its a featured games with gold but unable to do it as it asks you to purchase it now. Well, what I could think of is that while it was featured
as a games with gold for that month, you have assigned another account as your home xbox so you where able to download and play the game back then.

You see, xbox does not remove/delete a game that was already added on an account's licenses. If you already own it, it will show as Already purchased with the date claimed. You could try to get in touch with phone or chat support to check your account license
but I don't think they could do something about it if it does not show under yours. You will need to purchase it to get the license and download it back on your xbox one console.

Hi ViciousPom, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, make sure to make your XBOX the home console of your account.

Take a look here for a detailed guide: https://support.xbox.com/help/hardware-network/console/my-home-xbox

Press the Xbox button on your controller to open the guide.

Select Profile & system > Settings > General > Personalization, and then select My home Xbox.

To make this your home Xbox, select Make this my home Xbox.

Then, please, power cycle your console.

Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

Unplug the console's power cable. Wait 60 seconds.

Important Be sure to wait at least 60 seconds. This step resets the power supply.

Plug the console power cable back in.

Press the Xbox button on your console to turn it on.

For more information: https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

Let me know if it works

I would like to clarify, you were able to get the game through games with gold?