One of my games (Battlefront 2, 2017) is no longer showing up in my library after...

Discus and support One of my games (Battlefront 2, 2017) is no longer showing up in my library after... in XBoX Games and Apps to solve the problem; Battlefront 2, like all of my games is installed on an external hard-drive. After attempting to open it multiple times today, I kept getting the... Discussion in 'XBoX Games and Apps' started by OneLorde365, Feb 26, 2023.

  1. OneLorde365
    OneLorde365 Guest

    One of my games (Battlefront 2, 2017) is no longer showing up in my library after...


    Battlefront 2, like all of my games is installed on an external hard-drive. After attempting to open it multiple times today, I kept getting the following error code:

    "Check your internet connection ... ... error code 0x80072EFD"

    Despite what the error code implies, my Xbox was fully connected to the internet via an ethernet cable, and upon testing the network connection and the multiplayer connection, both were successful. So I decided to uninstall and reinstall the game, thinking that it was just a problem with the game itself. Upon attempting to reinstall the game, I got an error message saying:

    "Looks like something went wrong. We weren't able to install the app"

    After that, I decided to try again, and I went back to my game library, and into the "Owned Games" section, and now the game is no longer there at all.

    This game was purchased on a disc, and installed on the external hard-drive. The game was NOT purchased through Microsoft, however I did play the game through Ultimate Game Pass to avoid having to put the disk in every time. Either way, I am now unable to redownload the game. Since it was a disc game, if I view the game in the Xbox store, it also does not give me the option to simply reinstall the game, rather it simply gives me different purchase options.

    Is there any way to fix this?

    I have already tried restarting my console multiple times, disconnecting and reconnecting the external hard-drive, and hard-restarting my Xbox by pulling its plug and reconnecting it. Not sure what else I can really do at this point. Any help would be appreciated.

    :)
     
    OneLorde365, Feb 26, 2023
    #1
  2. Rostom L Win User

    One of my games (Battlefront 2, 2017) is no longer showing up in my library after uninstalling it on my Xbox Series X.

    Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here. No worries, we will do our best now to get this sorted out.

    It looks the game was corrupted somehow and needs reinstallation. Since you have an issue installing the game again, please make sure that your account subscription for Game Pass Ultimate or EA Play is currently active on https://account.microsoft.com/services and make sure to confirm you're checking the correct Xbox profile by going to this page https://account.xbox.com/Profile

    You may also visit the game link here https://www.xbox.com/games/store/star-wars-batt... and check if there's an option to install it to your console.
  3. AaronGasparetto1 Win User

    Missing 3 games

    Well, Battlefront 2 and Recore are showing up on my digital purchase history. Both in 2018. But they are not on my Xbox. Recore happens to be in my PC games library, because it is an Xbox exclusive and it goes to both systems. There is quite a vast majority of my digital games missing from the digital purchases link you posted. Not sure why.
  4. LaChanceMURRAY Win User

    What can i do?

    It’s no longer showing up in my library
  5. AP4RK Win User

    Indiana Jones and the emperors tomb

    Hi, I found my Game Library shortly after my last reply. Indiana Jones and the Emperors Tomb doesnt show up in my library either. Very strange as other original Xbox games show up.
  6. ItzShoto Win User

    Why does the store tell me to buy Modern Warfare 2 on a new console when i bought it previously on another?

    After removing my account and adding it back on after a console restart the game still doesn’t show up in my library.
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One of my games (Battlefront 2, 2017) is no longer showing up in my library after...

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