One line of distorted pixels in the middle of the screen

LSDAssassin · Nov 30, 2017

Hello,

This morning I turned on my One X and the display was skewed and fuzzy. I did the display reset by holding down the 'power' and "eject' buttons and everything went back to 4k and HDR but now there is one horizontal line of distorted pixels in the middle
of the screen about 2/3 the length of the tv. It seems to go away after 10 minutes of viewing but will appear again when I switch apps or games.

Anybody have any experience with this issue or know how else to troubleshoot it?

:)

AilingSun611 · Nov 30, 2017

Gray line in the middle of the screen

hello, I was having trouble playing minecraft because it kept telling me that I couldn't log in. I was finally able to log in but now a gray line appears in the middle of the screen, I can still play the game but it is annoying. This line only appears when
I play in the world, when I am checking my inventory the line dissapears. Can anyone help me please? I can send a picture of what it looks like. Thank you

WaschbaerFarn99 · Nov 30, 2017

Gaming Monitor on XBox One X

Dear XBox Support Team,

i bought a gaming monitor (Samsung C49HG90DMU 124,20 cm (49 Zoll) LED Multitasking Monitor (2X HDMI, Display Port, Mini-Display Port, USB, 3840 x 1080 Pixel) ) because the known resulution of the Xbox was titeled up to 3840 x 1080 Pixel.

Sadly the picture of the xbox looks pretty distorted.

My Question: Can the One X handle this screen or not? What can i do to improve the picture.

Thank you in advance.

KR Michael

OK Fowl · Nov 30, 2017

It may be best to reach out to the official Chat/Phone Team for additional assistance:
xbx.lv/rqQZaL

OK Fowl

It may be best to reach out to the official Chat/Phone Team for additional assistance:
xbx.lv/rqQZaL

Banshee2014x

I am having a weird pixel problem On dashboard the far right lower corner has one green pixel that should be black.. It is always on dashboard. And on nba 2k 2014 some screens have the outside edge lines with the wrong color pixels also...

VestingYak19259

Is there a status update on this error? I bought thtmy xbox one on May 16. That same day there is a distortion on the screen. It all happens when I'm the home screen. Its like a white pixelation and its hard to see the screen. Its looks like the cable isn't
connected correctly. However, I unplugged the hdmi cable and reconnected it firmly.

Any help in this matter is appreciated.

Jak the third

The only thing that threw me off was the civilians distorting sometimes. But it's kind of obvious that the water and pixels are intentional.

SILENTFURY20515

The problem with that is the Xbox app can't seem to pick up the 3-month sub I have. I just don't understand why this all has to be so difficult. It dont make any sense so I just play the game over the web browser.

One line of distorted pixels in the middle of the screen