One Chat Headset Problem?

Discus and support One Chat Headset Problem? in XBoX on Consoles to solve the problem; I'm having a problem with my One Chat Headset. I'm now on my second one after I exchanged the first at Best Buy, but am running in to the same... Discussion in 'XBoX on Consoles' started by SinatrasBush, Jun 11, 2014.

  1. SinatrasBush
    SinatrasBush Guest

    One Chat Headset Problem?


    I'm having a problem with my One Chat Headset. I'm now on my second one after I exchanged the first at Best Buy, but am running in to the same problem, so must be something I'm doing/not doing correctly. The headset works fine and dandy for the first week
    or so on Live, and then randomly can no longer registers my voice nor can pickup audio from other players. If I plug the headset in I can still hear the volume beep when I turn it up to the maximum level, and the orange light still turns on when I mute it,
    but I can hear any other audio/it doesn't pick up my voice. Any ideas on how to fix this hopefully simple problem? Thanks!

    :)
     
    SinatrasBush, Jun 11, 2014
    #1
  2. stellamandude
    stellamandude Guest
    stellamandude, Jun 11, 2014
    #2
  3. aytch aytch
    aytch aytch Guest
    Chat headset transformed into malfunctioning Stereo Headset!!!!

    Hi,

    It seems that my controller (chat headset) was updated with stereo headset firmware and I am only using a chat headset...

    This has resulted in game audio coming through my chat headset and I am unable to chat unless I hold the mute button down!

    XBox one online support chat is also offline - Using my PC now.
     
    aytch aytch, Jun 11, 2014
    #3
  4. maxen
    maxen Guest

    One Chat Headset Problem?

    When this happens, can you back up to the Home screen and select your profile's display picture (using your control) and hit "Choose this person." This seems to often rectify this error.

    Let us know how you get on.
     
    maxen, Jun 12, 2014
    #4
  5. maxen Win User

    One Chat Headset Problem?

    When this happens, can you back up to the Home screen and select your profile's display picture (using your control) and hit "Choose this person." This seems to often rectify this error.

    Let us know how you get on.
  6. Onyx Is Here Win User

    Xbox X headset no game volume

    Hello Benbo, sorry to hear you're having trouble with your headset.

    It sounds like your headset has a separate volume and chat mixer. One of the volumes that you've turned all the way up is the mixer and should be to at least the half way point in order to hear both the chat and game.

    I had this exact same problem for a bit with one of my headsets and that was the the problem
  7. niwshki Win User

    We cant find a microphone for these people.

    What do you use for chatting: Xbox One Chat Headset, Stereo Headset, or a 3rd party headset?
  8. NewBlacksmurf Win User

    New Xbox chatpad

    O K, I'm just sharing based on the manufacturers site info.

    I don' t have that headset. I do have issues with the chat pad as far as chat but I don't have any issues with sound while using any of four different headsets. Xbox Stereo Headset, the chat headset that came with it, and two off brands.

    Usually the only problem is that the chat-pad glows as muted chat and even the xbox one Guide shows muted but in the game (Elder Scrolls Online) its not muted regardless of either compatible chat headsets.

    Perhaps a future update will address this as a public update went out this week.
  9. XBF Crystal P Win User

    Problem of loud sound for my friends

Thema:

One Chat Headset Problem?

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