One bluetooth controller Windows 10 re-pair often

the controller will always remain paired to the console without issue.

Hi,

There is a very good reason for this. On the console, the controller doesn't use Bluetooth, it uses its own proprietary wireless connection. The original Xbox One controllers didn't have Bluetooth on release and could only be connected via a micro USB cable,
the newer controllers have the BT feature, but still work with the original Xbox One (think Xbox One Fat 2013).

It can't re-pair automatically because it has two types of wireless sync technologies built in. The only way I believe you can make the controller sync automatically would be via the Xbox One Gaming receiver for Windows 10. The receiver doesn't use Bluetooth.

I hope that makes sense.

That's interesting information, but it's still an issue.

When I plug my phone into my PC, it doesn't forget the bluetooth pairing. Plugged in or not I can use the phone companion app just fine, and I don't have to re-pair it when I unplug it.

When I pair a soundbar to my PC, it works just as well as when I unplug it and use it through bluetooth, and again no re-pairing needed.

When I plug in my Sennheiser wireless headphones to charge it, it's still paired to my PC through bluetooth when I unplug it.

For some unknown reason when you plug in an Xbox One controller, it or Windows 10 (or both) deletes or resets the bluetooth profile associated with it, which requires Windows 10 to pair with it again. It's the only device I know of that loses bluetooth pairing
because you plugged it in. Having two different radio technologies is not an excuse. It would make sense if I was connecting the controller to the PC through bluetooth and then plugging it into an Xbox, but that isn't the case. I don't even have an Xbox anymore.

The controller/Windows 10 has no real reason for clearing/resetting the bluetooth profile when plugging the controller in.

I'm pretty sure the Bluetooth function of the controller is not to pair with the console, but rather a Windows 10 PC, or Windows 10 Mobile Phone (yes its confirmed). I am under the assumption the Xbox One S will not have Bluetooth, otherwise the Xbox One
S would just be a Bluetooth controller.

Hey ,

Thanks for reaching out to us today! I'd be happy to help.

Have you tried re-pairing the controller to your computer?

And have you made sure your computer has the latest Windows 10 update?

I would suggest looking over our guide for
Troubleshooting Bluetooth issues and see if any of those steps help.

Let us know the results!

Diego,

Xbox Forums Support

The Controller does not appear on the Bluetooth list of devices to pair it (again)

Win 10 is up to date as of today too :-(

No problem connection Audio device via Bluetooth either.

Also have 2 laptops running WIn 10 - same issue on both :-(

I have the same problem. I think it was caused by a controller update (version from 17.11.2021). I enjoyed the new fast switching feature between Xbox and Bluetooth devices (double click pairing button).

Switching controller between Xbox/Bluetooth devices - OK

Xbox connection - OK

Android mobile connection (bluetooth) - OK

PC Win10 USB connection - OK

PC Win10 Bluetooth connection - does not work. the pairing will be fine but controller does not work.

Xbox One S, 2pcs XboxOne controller, Windows 10 completely updated.

EDIT:

resolved issue - update Windows 10 21H2.

Hey all,

You shouldn't need a passcode to connect the controller to a Windows 10 PC. Please take a look at this guide for help with pairing problems and be sure to check your computer for any updates.

Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller