on Xbox 360 I found 4 problem with minecraft game bug sounds problem and person is not there.

It's either a bug or the volume is turned all the way down. It's however more likely a problem because of the xbox, because somehow a lot of people can't play sound on their xbox with certain games. Normally restarting the game shall fix it, but if it doesn't,
and you tried anything, than go to Minecraft Forums and post the bug on the Xbox 360 section.

Just found this

www.examiner.com/.../minecraft-xbox-360-edition-tu10-detailed-with-nothing-but-bug-fixes

Xbox 360 has been out for ages, plenty of time to work out the bugs it had at the start. Xbox One is a different system, attempting to deal with different problems and as mentioned has only been out 4 months. At least the hardware is not failing as much
as 360 was at launch.

Also to the person who said they can't see real difference between 360 and xb1 battlefield 4.......you crazy

Here is a link just stating the workaround for the bug and that 4J is aware of the problem, I know people always are asking for proof about things like this so here you go.

www.oxm.co.uk/.../minecraft-xbox-360-update-9-is-out-now-but-watch-out-for-save-loading-bugs

Hello, I had the same problem with my Minecraft on my android phone, after getting help on the matter I founded out that there was a bug on the game where the function is available in game but the function isn't working properly. They told me that I just
have to wait for the next update then it will be fixed and that is what happened, so maybe the Minecraft on switch has the same problem at the moment.

hope this helps, but I feel for you as I know the struggles.