Omg I need help with Hulu and Netflix it shows green screen but I can still play games

Hi there!

What exactly is your Xbox console model?

First, try to power cycle your console. Press and hold the Xbox power button for 10 sec until it turns off. Unplug the power supply for 30 sec. Plug it back in and turn it on again.

Be sure to secure the HDMI cable on both ends (console & TV. You may also try a different HDMI cable or use the other HDMI port from your TV.

You know the little short video that plays on an xbox one x before the xbox green screen logo? Thats when its static/snowy. Then it shows the normal xbox logo. When trying to use any video streaming app is when all i see is green screen with audio.

I tried what you suggested, it went to 680x680 like you said but it only dispayed the static/snowy screen in lower quality and still experienced the green screen with audio only on netflix and hulu.

I have this same issue. I had static on my Xbox whenever it started up and during the opening credits of Dead or Alive 5. I had a green screen when watching some game clips sent to me constantly for those clips until recently. Also, I had a green screen
when using Hulu and Netflix one day, but only that one day.

ok I figured it out. its actually not random. wherever I put a pin, the next time I go back it is located one more tile to the left. FOR EXAMPLE:

I start in order from left to right (hulu, Netflix, crackle, youtube)

1 if I take Netflix and put it at the end ( hulu, crackle, youtube, Netflix)

2 then the next time it will show ( hulu, crackle, Netflix, youtube)

3 now lets say I take hulu and put it at the end ( crackle, Netflix, youtube, hulu)

4 now then it will show ( crackle, Netflix, hulu, youtube)

5 ok one last example I take crackle and put it in between Netflix and hulu ( Netflix, crackle, hulu, youtube)

6 ok it goes back to ( crackle, Netflix, hulu, youtube)

hopefully this examples it but like I said, it goes one more tile over to the left that I place it at.

very frustrating

Hi ZEBRA,

Netflix voice commands are NOT highlighted in green, unlike the rest of the xbox apps, which is obviously confusing.

Here is a list of the Netflix voice commands:

Firstly, make the kinect go into listening mode by saying "xbox select"

While xbox is listening you can say:

(on profile select screen) "Profile one", Profile two" (etc....)

(when scrolling through lists on the Netflix home screen) "Show more" , "Show previous" , "Next list" , "Previous list"

(select a film/show to watch) "Select 1" , "Select 2" , "Select 3" (etc...) or "Play 1", "Play 2" (etc...)

(when on film select screen) "Play", "Play from beginning", "Add to my List" or "Remove from my list"

(Whilst watcing a show/film) "Xbox play", "xbox pause", "xbox fast forward", "xbox rewind", "xbox stop" (no need to say xbox select first with those commands)

(During a show or on select screen) "Back to browse" (takes to the Netflix home screen)

(Other commands when at the netflix home screen) "Exit Netflix", "switch profiles"

Remember to say "xbox select" to put Kinect into listening mode before using these commands.

Hope this helps.