Old XBox account linked to now defunct email address - Would like my account to continue!

Discus and support Old XBox account linked to now defunct email address - Would like my account to continue! in XBoX Accessibility to solve the problem; I've not owned an Xbox for a while, but thanks to Bethesda and their exclusive content for Xbox I'm buying a Series X. My old gamertag is linked to an... Discussion in 'XBoX Accessibility' started by David Vickery (David), Dec 1, 2021.

  1. Old XBox account linked to now defunct email address - Would like my account to continue!


    I've not owned an Xbox for a while, but thanks to Bethesda and their exclusive content for Xbox I'm buying a Series X. My old gamertag is linked to an email address that no longer exists (so i can't retrieve it or login). I'm sure this has been asked a ton and please don't shoot me for asking!!

    What can I do?

    :)
     
    David Vickery (David), Dec 1, 2021
    #1
  2. andersonpassos Win User

    Old XBox account linked to now defunct email address - Would like my account to continue!

    the address is linked to the profile information your gamertag is just a nick name, the profile is the email, if it was disabled it is deleted and removed from the database to not take up space on the servers.
  3. David Vickery (David Win User

    Old XBox account linked to now defunct email address - Would like my account to continue!

    That's mental, surely you can change an email address on an account, so why can't i get rid of the old email address and have my new one replace it?
  4. andersonpassos Win User

    Old XBox account linked to now defunct email address - Would like my account to continue!

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good morning

    unfortunately there is no way to recover, the gamertag is just a name, the account itself is the e-mail, everything in the profile is linked to it if it doesn't exist anymore unfortunately it cannot be recovered.
  5. Taejix Win User

    Password reset not working

    Aaaaaand I've figured out what was going wrong. My account was made using an old, defunct email address.

    I would have realised this earlier, but for some reason I was being allowed to reset my password for an account that didn't actually exist.

    Might want to fix that, by the way.

    Now I just have to delete the temporary account I made so I can use my current email address on my proper account.

    Thank you for all the help. :D
  6. Arminator Win User

    main account associated with a defunct email

    [quote user="HomeDeer192"]My main account (paran0idandro1d) is associated with a defunct email,[/quote]

    If the defunct email is from a third party service (e.g. Gmail, Yahoo, or anything else besides Live.com, Hotmail.com or Outlook.com), then the Live Service created a Microsoft Account with an username that looks like your defunct email, however has nothing
    to do with the email itself.

    You should still be able to sign into your Microsoft account that looks like your defunct email, if you know the password for the Microsoft Account (which can be different than the password you used on the defunct email).

    In order to use "paran0idandro1d" on the email that is used for "homedeer192", you need to do several steps:

    Create a new email address at
    https://www.outlook.com
    and choose something you don't want to use. Like for example "dontNeedThatAnymore@ outlook.com" or something like that.

    Then using the instructions from
    the link from above
    , use your Xbox 360 to move the homedeer Gamertag to the "dontNeedThatAnymore" Microsoft Account Email.

    For security reasons and to slow down account thieves, the email that was associated with homedeer can't be used for 30 days to hold another Gamertag.

    Just wait 30 days, then sign in with the paran0idandro1d gamertag on your 360, and move the paran0idandro1d Gamertag over to the now freed ex-homedeer Microsoft Account email with the same instructions.
Thema:

Old XBox account linked to now defunct email address - Would like my account to continue!

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