Old inactive Microsoft account still charging me

Hello,

How do you know for sure that your Microsoft account was deleted? It might be worth asking friends if they can still see your profile on their friends list or try searching up your old gamertag.

As of August 2019, accounts that have been inactive for at least two years will be deleted, so if your account hasn’t been in use since August 2017, or at least two years ago, this may be why.

Unfortunately, there is no way to recover an account once it has been deleted.


https://windowsreport.com/microsoft-delete-inactive-xbox-accounts/

Aside from this, happy gaming!

Yes, the Gmail account is still active it's just the Microsoft account that got closed because of inactivity.

Hi, sorry to say that a gamertag cannot be reserved.
A gamertag will get released if its corresponding Microsoft account is inactive for 5 years; however, the user of an account might still log in on other Microsoft services besides Xbox, and if that's the case, the account would not be considered inactive.

I think inactive active accounts are something they are working on. Alot of names still taken by old profiles that havent been used in a long time

I don't have access to the old account. That's the whole reason I was waiting the 5 years for it to expire, but 7 years later it's still not available to claim even though the old account clearly shows 7 years of inactivity.