Old gamertag system: How to change the old gamertag?

Hello Tudbut,

Thanks for reaching out to the forums. We understand you have question on gamertag change. There is no old system any longer. The whole gamertag change has been updated. You can read over the

gamertag FAQ for more information. If you already have used the free one, and it asks for a fee. You would need to pay the fee.

Thanks,

Brad

Minecraft, for example, displays the old gamertag system: My tag there looks like TudbuT1234 (i dont know the number exactly r n) and i wanna change the number

But the gamertag that I want to change is my old gamertag. I change my old gamertag on 2 August 2020. I used that old gamertag when I create my Xbox account. At that time, the system allow me to use that gamertag. But when I want to change it back, the system don't allow me to use it. Why is this like that?

Xbox is currently changing the Gamertag system.

During that transition period, you might see your old gamertag as well as your new one.

Current and older games that don't know of the new Gamertag system will still show your old Gamertag. And it can take until 2020 until the full transition to the new Gamertag system works in all games.

So currently what you see is not an error. It's just how Gamertags are handled during this transition to the new Gamertag system.

Hello, there is no need to contact support. Your son has the correct gamertag, which was changed under the new system. Games still use the old system and will display the old gamertag until 2020. Even then only new games and certain old games will support
the new system. There was an option to change the 'old system' gamertag while you were creating the new one but now it's too late to do it for free.