old code didn't redeem

Discus and support old code didn't redeem in XBoX on Consoles to solve the problem; I've a points code that I tried to redeem on line. It was recognised but then the process failed to add the credit to my account. It didn't generate... Discussion in 'XBoX on Consoles' started by scutterboy, Oct 16, 2016.

  1. scutterboy
    scutterboy Guest

    old code didn't redeem


    I've a points code that I tried to redeem on line.

    It was recognised but then the process failed to add the credit to my account.

    It didn't generate an error code.

    :)
     
    scutterboy, Oct 16, 2016
    #1
  2. Charles Higgens
    Charles Higgens Guest
    Need help redeeming my xbox live code

    I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

    so what the... what do I do now?
     
    Charles Higgens, Oct 16, 2016
    #2
  3. Goooner
    Goooner Guest
    Wolfenstein: The Old Blood

    Just bought it, when I redeemed the code it said something along the lines of "you now own Wolfenstein Old Blood" maybe the £15 codes were for pre-orders or something?
     
    Goooner, Oct 16, 2016
    #3
  4. Alliance United
    Alliance United Guest

    old code didn't redeem

    Hi,

    Can you try to redeem the code online here: Redeem code If you get an error code, please reply with the code. Also, I would recommend that you try on your console too. In addition, please ensure
    that you billing information on your account is current. You may do that on Microsoft's Billing site here: Billing

    If you continue to get an error, please contact Xbox Support so they can take a look into the code and account. You may contact them anytime here: Xbox Support
     
    Alliance United, Oct 16, 2016
    #4
  5. Smwutches
    Smwutches Guest
    Microsoft points were discontinued in 2013. At this point a lot of those codes have expired.
     
    Smwutches, Oct 31, 2018
    #5
  6. Smwutches Win User

    old code didn't redeem

    Microsoft points were discontinued in 2013. At this point a lot of those codes have expired.
  7. Alliance United Win User

    old code didn't redeem

    Hi,

    Can you try to redeem the code online here: Redeem code If you get an error code, please reply with the code. Also, I would recommend that you try on your console too. In addition, please ensure
    that you billing information on your account is current. You may do that on Microsoft's Billing site here: Billing

    If you continue to get an error, please contact Xbox Support so they can take a look into the code and account. You may contact them anytime here: Xbox Support
  8. X3nnnn Win User

    Redeemed code problem

    Hello,

    try to redeemed the code on the xbox at the store. Didn't know that you can redeemed a code on Xbox App.
  9. Itilianm0nst0r Win User

    Redeem code old

    your best bet is to call support directly. And let them know about the codes they might be able to issue new ones
  10. Zero Jehuty Win User

    Redeem code old

    your best bet is to call support directly. And let them know about the codes they might be able to issue new ones
    To add to this Chat support is also a way to go if you do not wish to make a phone call.

    Zero
Thema:

old code didn't redeem

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